Technical Business Analyst
Job Description
Job Description
Position Summary:
We are seeking a Technical Business Analyst / Applications Analyst to support, enhance, and lead the implementation of enterprise systems, with a focus on systems integration, APIs, and reporting . While experience with Ellucian Colleague is a plus, we welcome candidates with expertise in other ERP systems or enterprise platforms used in higher education. The ideal candidate will have a strong background in business analysis, system configuration, and cross-platform integrations, particularly with cloud-based technologies.
Key Responsibilities:
- Lead and manage projects related to the implementation, enhancement, and integration of ERP or enterprise systems (e.g., finance, housing, HR, admissions).
- Collaborate with stakeholders to gather, document, and analyze business and technical requirements.
- Translate business needs into system functionality through configuration, workflow design, and limited coding/customization.
- Work with APIs and integration tools to ensure seamless data exchange across systems.
- Design and support reports and dashboards to meet operational and strategic decision-making needs.
- Create and maintain documentation for system configurations, workflows, data mappings, and integrations.
- Deliver user training and provide ongoing support for system users and departments.
- Stay informed of best practices and trends in ERP systems, data integration, and higher education technology.
Qualifications:
- Bachelor’s degree in Information Technology, Business Administration, Computer Science, or a related field.
- Experience implementing or supporting ERP or enterprise systems (e.g., Ellucian Colleague, Workday, Banner, Oracle, SAP, PeopleSoft, etc.).
- Knowledge of APIs, web services, and data integration best practices.
- Experience with reporting and visualization tools (e.g., Cognos, Power BI, Tableau).
- Strong analytical, documentation, and problem-solving skills.
- Excellent interpersonal and communication skills.
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