Training & Development Specialist

Job Description

Job Description

Reports to: Director of Training and Development

WHY PARIS BAGUETTE?

With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone.

If you are someone who leads with heart, thrives in a community-driven environment, and is ready to support franchise owners in building thriving café businesses, we invite you to join our growing team.

Our values shape every interaction:

• Have Heart: Take pride in every product and teammate
• Spread Joy: Make each guest’s moment feel magical through our delicious baked goods
• Nourish Community: Help create the place guests—and staff—love to return to
• Rise to the Occasion: Lead the team to exceed every expectation

WHAT WE ARE HUNGRY FOR

We’re looking for a highly organized, tech-savvy Training & Development Specialist to support Human Resources and Training & Development by coordinating onboarding activities, managing learning systems, and maintaining organized training records and digital resources. This role supports smooth onboarding and training operations through strong coordination, systems management, and communication skills.

WHAT YOU WILL DO

• Coordinate onboarding logistics, scheduling, and communications for new hires.
• Assign and track required compliance training and new hire training plans; monitor completion and follow up as needed.
• Maintain and update Airtable databases for training resources, digital product pages, and video libraries.
• Produce and edit training videos using Synthesia and basic editing tools, ensuring clarity, pacing, and brand consistency.
• Support Learning Management System (LMS) maintenance, including content uploads and updates, assignments, user setup, and reporting for tracking and compliance visibility.
• Maintain and update existing handbooks, guides, and process documentation to keep information current and consistent.
• Support the distribution and tracking of surveys, performance data, and development plan progress to provide insight into onboarding and training effectiveness.
• Other duties may be assigned.

WHAT YOU NEED TO HAVE

• Bachelor’s degree or equivalent experience preferred.
• At least 2–3 years of experience working in HR, training operations, or working with learning systems (LMS, digital platforms, tracking tools).
• Proficiency in Airtable and strong computer literacy across digital tools and platforms.
• Familiarity with Synthesia or similar AI video tools preferred.
• Experience editing videos (e.g., trimming, adding text, and basic transitions).
• Ability to learn new systems quickly and manage multiple priorities independently.
• Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & coaching operators with direct authority.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards.
• High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture.

SWEET BENEFITS

• Competitive compensation
• Free Cake for your Birthday
• Medical, Dental, Vision benefits
• 401K Retirement Plan
• Paid time off, paid Holidays