Customer Service Rep - Part Time - Remote

Are you a customer service professional looking for a flexible, remote opportunity? We're seeking a Part-Time Customer Service Representative to assist customers across multiple communication channels, including phone, email, chat, and social media. If you thrive in a fast-paced environment and enjoy helping people, this could be a great fit for you!

What You'll Do:

Engage with customers via phone, email, chat, and social media.

Gather and accurately document customer information.

Provide friendly, professional assistance and resolve inquiries efficiently.

Follow established processes and guidelines for customer interactions.

Maintain a high level of professionalism and customer service excellence.

Meet individual, team, and department performance goals.

What You'll Need:

Experience: At least 2 years of customer service experience (call center experience strongly preferred).

Communication Skills: Excellent verbal and written communication skills, with strong listening and problem-solving abilities.

Technical Requirements:

A computer with MS Windows 7, 8.1, or 10.

High-speed internet access.

A reliable cell phone or landline telephone.

Personal Attributes: Dependable, detail-oriented, and a strong desire to help others.

Typing & Data Entry: Accurate keyboarding skills and familiarity with Windows-based software.

Work Environment & Requirements:

This role requires regular interaction with customers and the ability to handle multiple communication channels. You should be comfortable with a sedentary work environment that involves continuous keyboarding, sitting, hearing, and talking.

This job description provides an overview of the role and responsibilities but may be adjusted as needed.

We are committed to creating an inclusive and diverse work environment and encourage applicants from all backgrounds to apply.

Ready to make an impact? Apply today and start helping customers from the comfort of your home!
Employment Type: Part-Time
Salary: $ 12.00 13.00 Per Hour