Talent Development Manager

Company Overview
World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals.

Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.

Position Summary
As our company rapidly grows, our employees and leaders are top of mind as we strive to be among the best places to work. Professional growth of our employees and leaders is a key priority. As the Talent Development Manager , you will have the chance to lead and contribute to important initiatives that will undoubtedly impact our employees’ experiences in many positive ways.

Primary Responsibilities
Lead projects and initiatives across the Talent Development space.
Some examples could include:

• Employee Orientation and Integration Initiatives : Create a digitized and engaging orientation experience for new employees, identify process efficiencies, and partner with internal stakeholders to bring content to life.
• Change Management Initiatives: Partner closely with our HR Acquisition team to deliver support and training to new leaders and new colleagues as new acquisitions onboard
• Digital Learning: Identify and evaluate an online learning partner(s) and launch in connection with other talent initiatives to drive learning culture; manage ongoing compliance training and follow-up through our existing platform.
• Leadership and Manager Capability Initiatives : design, lead, and evolve programs / initiatives that lead to increasing the skills of our leaders and managers at various levels and creating resources / structures that will enable their success.
• Performance Management: Play a key role in executing upon our performance management process by designing communication plans and supporting resources for employees and managers; partner with colleagues across HR to incorporate feedback and lessons learned and align with broader talent processes that are running concurrently.
• Program management of new priorities that may emerge as our company continues its rapid growth journey.

Position Specific Skills/Qualifications

Work Experience

• Approx. 5-7 years in Talent Development, Learning/Training
• Experience presenting and facilitating in front of all audience levels; virtual and in-person
• Strong program management experience with experience managing multiple large projects simultaneously
• Experience with managing events, participant communications, and continuous improvement of the content and participant experience.
• Ability to partner with a wide variety of business stakeholders to assess training needs and develop solutions / refine our solutions as our company evolves and grows
• Experience with building orientation/onboarding experiences for a growing sales force that harnesses information and resources from across our company and beyond to ensure a robust integration.
• Insurance industry experience is a plus
• Experience navigating a matrixed environment with M&A activity

Professional Licenses/Certifications

• Certification with leadership assessments (such as DISC, Hogan, Caliper, or other) is a plus

Essential Skills/Competencies

• Ability to shift from strategic thinking mode to execution mode with willingness to roll up sleeves
• Strong project management skills to conceive of projects, lead through to execution, and evolve through continuous improvement.
• Has an eye for continuous improvement and process efficiency
• Content design for adult learners
• Presentation / Facilitation Skills: Should be a comfortable and dynamic presenter/facilitator with groups both live and virtually
• Collaboration: Proven ability to work collaboratively across functions and geographies.
• Adaptability: Flexibility to navigate and succeed in a dynamic, evolving environment
• Ability to thrive in ambiguity: In a growing company, there will always be gaps to fill and undefined processes to navigate.

Education

• Bachelor’s degree

Physical Demands & Working Conditions

Physical Demands
Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally.

Position Summary

This position is located in New Jersey. The compensation for this position is up to $110K + discretionary bonus. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit for more details.

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department.

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