Debit Card Product Manager

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees’ experience.

POSITION OVERVIEW:

The Debit Card Product Manager is accountable for the development of the Debit Card product roadmap, project execution, establishing program KPIs, performance analytics/reporting and engagement with partners across the value chain. Accountable for revenue performance and growth of the Debit Card program. Serve as the liaison for between key stakeholders including Debit Card Operations, Retail Banking Product, Commercial Banking, Digital Products and Marketing partners.

KEY RESPONSIBILITIES:

• Develop an annual debit card road map with products, programs and services to remain competitive in the marketplace, grow the portfolio and acquire new customers.
• Establish program KPIs, develop strategies, marketing campaigns, and communication programs for Debit Card as well as produce standard management reporting.
• Oversee the product management life cycle for Debit Card including business case development, reporting, change management, communication, compliance and all aspects of design through execution and monitoring.
• Active consumer and disseminator of industry research around customer behaviors, portfolio performance, new products, new providers, and regulatory impacts while sharing industry trends with Management.
• Acts as the Debit Card subject matter expert, point of contact, and lead of special projects pertaining to specified products and services. Partnering with Debit Card Operations, Marketing and internal stakeholders to drive revenues.

MINIMUM QUALIFICATIONS

• Bachelor’s degree required
• Master’s Degree preferred
• Product management experience required
• Product manager certification or PMP preferred
• 8-10 years’ experience in banking .
• 5 years ’ experience in debit card product management or related roles
• Ability to work in a collaborative environment
• Ability to multi-task. Quick learner
• Knowledge of consumer banking and operations
• Prior e xperience working directly with Mastercard or Visa
• Critical thinking skills and taking a data driven approach to problem solving

• Strong professional communication – able to articulate ideas clearly and confidently across all levels of the organization.

WORKING CONDITIONS

Work is mainly performed in a normal office environment. Noise levels usually are moderate. May also involve travel to customers and property locations.

• Prolonged sitting
• Lifting from 5 to 10 lbs. (printer paper, storage boxes)
• Occasional bending or overhead lifting (storing files or boxes)
• The hazards are mainly those present in a normal office setting.

This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.

Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

Pay Details:

$82,200 - $117,400

Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.

This role is an incentive eligible based upon company, business, and/or individual goal achievement and performance.

Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank’s Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.