Senior Manager, Health Clinical Development - DSE (Development Support Engineering)

**Job Description** Senior Manager, Clinical Development - DSE (Digital Systems Engineering) Oracle Health Join Oracle Health's DSE team and lead the engineering force behind resilient, modern healthcare integrations. In this role, you will shape strategy, drive escalation excellence, and deliver automation and AI/ML capabilities that keep clinical workflows reliable, compliant, and ready for the future. What you'll do + Lead a high-performing engineering team focused on healthcare escalations, automation, and EHR integrations. + Own critical escalation management: drive root cause analysis, implement sustainable fixes, and reduce repeat incidents for high-severity healthcare issues. + Define and execute the roadmap for automation, observability, and AI/ML adoption to improve reliability, predictive monitoring, and self-healing capabilities. + Partner directly with healthcare customers on EHR modernization, interoperability, and clinical trial data integrations; ensure alignment with HIPAA, FHIR, HL7, and related standards. + Establish a culture of continuous improvement through playbooks, metrics dashboards, and knowledge sharing. + Mentor and grow talent; foster technical excellence, leadership development, and a customer-first mindset. + Collaborate across product and engineering to influence roadmaps; represent DSE as a thought leader for healthcare integration and clinical reporting reliability. Oracle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by law. If you need accommodation during the application process, please let us know. **Responsibilities** **Basic qualifications** + Bachelor's or Master's in Computer Science, Engineering, or a related technical field. + 12+ years of experience in healthcare IT, clinical systems, or enterprise integrations, including 5+ years in leadership roles. + Proven success managing critical, high-pressure healthcare system escalations. + Strong expertise in healthcare data standards (HL7, FHIR, X12), EHR integrations, and clinical reporting systems. + Experience building automation, diagnostics, and observability tooling in regulated environments. + Deep understanding of healthcare compliance (HIPAA, 21 CFR Part 11, GxP; familiarity with interoperability mandates). + Hands-on expertise applying AI/ML in enterprise support, including: + ML for anomaly detection, log analysis, and predictive escalation management. + Generative AI for guided troubleshooting, documentation, and automated remediation workflows. + AI-powered observability/monitoring for proactive error detection and prevention. + Knowledge of explainable AI and alignment with healthcare regulations (HIPAA, FDA, EU MDR). + Exceptional stakeholder management with clear, executive-level communication. + Demonstrated ability to translate field learnings into product direction. **Preferred experience** + 10+ years of relevant technical experience with 4-5 years in healthcare IT and integrations. + Leadership of cloud-native solutions using microservices and Kubernetes. + Deep familiarity with EHR workflows, interoperability (HL7/FHIR), clinical reporting, and regulatory submissions. + Track record of automation-first engineering and rigorous RCA delivery. + Strong background in building observability tooling, error detection, SLO/SLA management, and downtime reduction systems. + Experience partnering with customers on EHR modernization, interoperability, and clinical trial data projects. + Demonstrated AI/ML leadership embedding predictive and generative AI into observability, automation, and escalation management. + Skilled in mentoring and scaling technical teams; building knowledge bases; driving cross-functional improvements. + Comfortable operating in Agile, globally distributed delivery environments. **What sets this role apart** + Impact that matters: your work safeguards clinical workflows, interoperability, and patient outcomes. + Technical breadth: cloud-native engineering, EHR integrations, observability, and applied AI/ML. + Thought leadership: shape product strategy and reliability practices across Oracle Health. + Culture of excellence: continuous improvement, measurable outcomes, and customer-first ownership. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $118,300 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - M3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.