Business Governance Manager - Client Contract Management

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

In conjunction with other senior management, implements and monitors operational risk management policies, procedures, standards, and program with enterprise-wide impact such as Regulatory, and/or special projects for one or more departments or functions within a business group. Applies knowledge and expertise to influence business managers and peers to ensure enforcement of risk/regulatory programs, balancing business strategy with appropriate risk management controls. Communicates and interacts with regulatory agencies, external consultants, and other internal risk management groups within area of responsibility. Requires knowledge of retirement products and regulations. May manage other associates.

This is a Contracts Manager/Contracts Negotiator position. The individual in this role will be responsible for r eviewing and negotiating client service agreements and related documents, liaising with Legal, Product, Sales and other internal teams to respond to contract issues or changes, managing client contract related projects, and performing ongoing internal compliance procedures and routines. This role supports the Workplace Benefits Institutional Retirement products – primarily the plan recordkeeping and related services for Proprietary Defined Contribution, Equity compensation, Non-Qualified Deferred Compensation and Health Benefit Solutions.

Responsibilities:

• Reviewing and negotiating business contracts/service agreements within set parameters

• Working with legal, business and other teams to balance the interests of protecting the firm while finalizing terms with clients in a timely and professional manner

• Monitoring and tracking assigned requests to ensure that all defined deadlines are met and to help with reporting requirements

• Preparing timely and accurate documentation of negotiated provisions

• Managing contract related projects as well as the contracting process and ongoing compliance routines

Required Qualifications:

• Minimum 2-3 years’ experience with reviewing/negotiating business contracts

• Must possess a proven ability to maintain and develop strategic business relationships

• Superior verbal and written communication skills

• Ability to clearly and concisely communicate to all levels of Sales, Legal, Risk, and Retirement Management

• Ability to adapt to a fast paced, changing environment

• Demonstrated excellent organizational, prioritization, and multi-tasking skills

Desired Qualifications:

• Formal legal or paralegal training strongly preferred

• Experience relating to retirement or benefit plans or health benefit solutions strongly preferred

• Bachelor’s degree preferred

Skills:

• Attention to Detail

• Controls Management

• Innovative Thinking

• Policies, Procedures, and Guidelines Management

• Risk Management

• Business Process Analysis

• Decision Making

• Issue Management

• Problem Solving

• Written Communications

• Data Visualization

• Measurement Effectiveness

• Process Management

• Process Mapping

• Project Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

For internal employees; participation in a work from home posture does not make you ineligible to post

Shift:

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