People Operations & HR Manager

People Operations & HR Manager (Healthcare)

Lakewood, NJ (Onsite across 2 local sites)

Flexible daytime hours, but minimal evening hours required

$100K–140K+

Position Overview

A fast-growing healthcare organization (urgent care + primary care) is hiring a hands-on People Operations & HR Manager to bring structure, accountability, and consistency to a startup-style environment that’s scaled quickly.

This is not a “desk HR” role. You’ll be a visible, trusted people manager. You'll be supporting leaders, strengthening staff performance, implementing policies (already defined), and helping the team operate with professionalism.

The Ideal Candidate

• Proven people leader who’s coached, corrected, and developed teams in fast-paced environments

• Comfortable navigating employee dynamics with tact, firmness, and emotional intelligence

• Strong at earning respect through consistency, fairness, and follow-through (not intimidation)

• Detail-oriented with solid instincts around PTO, timekeeping, and payroll coordination

• Calm under pressure—can handle pushback, drama, and “that’s not how we do things here”

• Able to implement structure without ruffling feathers—political, professional, and practical

• Healthcare, clinic, urgent care, or medical office experience is a plus (not required)

Key Responsibilities

• Team leadership & accountability: Be a consistent presence—set expectations, reinforce standards, and address behavior/performance issues early

• Employee relations: Field concerns, de-escalate conflicts, document appropriately, and partner with leadership when issues escalate

• Policy implementation: Roll out and enforce existing policies (PTO, attendance, professionalism, workflows); you won’t be asked to “invent HR from scratch”

• Onboarding & training: Strengthen orientation, ensure staff understand expectations, and improve retention through clarity + follow-up

• Payroll/timekeeping coordination: Ensure timecards are accurate, handle adjustments/bonuses, and keep payroll inputs clean and timely

• Operational support (people-side): Help leaders ensure staffing practices and floor expectations are being followed (without being the day-to-day scheduler)

Qualifications & Must-Haves (Non-Negotiables)

• Meaningful people-management experience (not just “HR admin”)

• Track record of implementing standards in environments that previously lacked structure

• Strong communication skills (clear, kind, direct) + high discretion

• Willingness to be onsite and visible across both locations

• Availability requirement (important):

  • Standard daytime hours, with a flexible schedule possible

  • For at least the first ~6 months: must be able to be onsite 2 evenings/week and every other Sunday + Saturday night (brief presence is often sufficient—this is about creating accountability and stability)

     

   

  Apply now: [email protected]