Administrative Assistant

Description We are looking for an experienced Administrative Assistant to join our team in Hackensack, New Jersey. This is a contract position within the non-profit sector, requiring a detail-oriented individual who thrives in a fast-paced environment. The ideal candidate will bring exceptional organizational skills and a proactive approach to supporting operations, ensuring compliance and quality standards are met. Responsibilities: - Communicate directly with families to provide assistance and address concerns with courtesy and empathy. - Handle complaints and de-escalate situations effectively, ensuring appropriate follow-up by relevant team members. - Review and audit family and youth charts monthly to confirm the timeliness, quality, and compliance of service delivery. - Develop and compile quarterly reports based on collected data to support organizational goals. - Process family medical record requests as directed by the Compliance Supervisor, maintaining strict confidentiality. - Ensure compliance matters are handled discreetly and securely, adhering to all organizational policies. - Manage multiple high-priority assignments independently while maintaining efficiency and accuracy. - Utilize strong organizational and time management skills to meet deadlines and optimize resources. - Support ongoing quality improvement efforts and contribute to the development of creative solutions. - Foster productive and collaborative relationships with team members and stakeholders. Requirements - Associate degree in finance, health, business administration, or a related field preferred. - Proficiency in Microsoft 365 applications and other office technology. - Strong written and verbal communication skills, along with excellent interpersonal abilities. - Experience with quality improvement, compliance, or insurance processes is a plus. - Flexibility to work with families needing assistance at varying schedules. - Bilingual proficiency in English and Spanish is preferred. - Ability to work independently and manage multiple tasks efficiently. - Commitment to attention to detail, growth, and openness to feedback and coaching. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .