Research Administrative Assistant
- Schedule and coordinate Veteran appointments, paying attention to detail while understanding the Veteran’s needs.
- Document contacts via phone, email, and letter; follows up with Veteran inquiries; proactively seeks relevant staff to respond as needed.
- Manage incoming mail, deliveries, and other correspondence.
- Assist Veterans with telehealth connections for remote appointments.
- Engage with other departments as needed to facilitate coordination.
- Perform data entry and validation tasks.
- Use electronic data collection processes, enter information provided verbally or on paper into databases, run routine data checks and reports.
- Provide input to superiors when observing areas for improvement.
- Minimum of a high school diploma
- Three years of similar experience
- Favorable background check
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