Customer Development Manager- TikTok (Remote)

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. 

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

POSITION SUMMARY:

The Manager, Customer Development – TikTok Shop leads the strategy and execution to scale Nestlé Health Science’s presence on TikTok Shop, driving incremental revenue, new consumer reach, and long-term brand equity. This role owns end-to-end channel performance, aligning cross-functional teams and external partners to deliver against forecast, demand planning, and the commercial calendar. Accountable for key P&L drivers, the role tracks performance, identifies gaps, and implements solutions to accelerate growth while building scalable processes that establish TikTok Shop as a critical growth engine for the organization.

This position will be either a remote or hybrid role based on the selected candidate’s geographic location. Strong preference for candidates located within a commutable distance to the Bridgewater, NJ headquarters. This position supports Nestlé Nutrition & Health.

RESPONSIBILITIES:

Business Development

• Manage external TikTok and agency partners
• Manage cross-functional internal partnerships
• Own forecast and demand plan; escalate supply risks
• Optimize TikTok Shop calendar (assortment, pricing, promotions)
• Reconcile spend and align with Finance on P&L
• Track performance and flag gaps

Project Management

• Monitor TikTok Shop landscape and best practices
• Track competitor activity and winning tactics
• Identify drivers of TikTok-to-Amazon halo

Data Analytics & Insights

• Build and maintain TikTok Shop playbook
• Drive adoption across brands
• Present strategy and opportunities to leadership

REQUIREMENTS:

• Bachelor’s degree 
• 5+ years of consulting or Consumer-Packaged Goods experience
• eCommerce experience a plus!
• Proficiency in Excel and PowerPoint
• Experience with forecasting and inventory management
• Experience managing budgets and optimizing ROI on investments
• Prior TikTok Shop and/or agency experience

SKILLS :

• Proactive, solutions-oriented mindset with strong initiative
• Data-driven decision making; ability to interpret performance metrics and act quickly
• Ability to operate in fast-paced, ambiguous environments and build new processes
• Influencing skills across cross-functional and external stakeholders at all levels
• Strategic thinking with strong execution focus
• Agile mindset with ability to test, learn, and scale quickly

The approximate pay range for this position is $130,000- $150,000 base. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location.

Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position. Learn more at:

It is our business imperative to remain a very inclusive workplace.


To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [email protected] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship. 

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Job Requisition: 403499