Sales Solution Engineer

Sales Solution Engineer

Position type: Full time; Exempt

Location: Remote USA

Made4net is a leading provider of supply chain execution software solutions. Our innovative technology helps businesses optimize their supply chain operations, increase efficiency, and improve overall productivity. With a global presence and a commitment to excellence, Made4net is at the forefront of the industry, serving a diverse range of clients across various sectors.

Purpose of the Job: 

As a Sales Solution Engineer you are expected to have strong understanding of supply chain challenges and opportunities, and how technology can enable companies to gain competitive advantage by addressing these challenges quickly and effectively. You will work closely with sales, professional services, and executive leadership to turn supply chain challenges into opportunities. Your goal is not just to demonstrate features, but to paint a picture of a future state where the customer’s pain points are resolved. This role is a trusted advisor to our clients, which means we maintain and offer our clients extensive knowledge in the industries we service, the workflows we can augment and deliver superior results that support our clients' strategic objectives.

Core Duties and Responsibilities: 

• Become a Trusted Advisor to our existing customers and prospects.
• Collaborate with a cross-functional team to create an opportunity/account strategy, align the Made4net solution with pain points, assist/build ROI presentation(s), and present/demo the solution.
• Deep Discovery: Conduct discovery workshops not just to gather requirements, but to truly understand the nuance of the customer's business and the friction in their current processes.
• Behind the Scenes: While the presentation is art, the setup is engineering. You will configure demonstrations and engineer solutions using your technical proficiency.
• The Narrative Architect: Instead of simply clicking through features, you will craft and deliver demonstrations that follow a storyboard, guiding the customer through a journey from their current struggle to their future success.
• The "Aha!" Moment Creator: Use your presentation skills to create moments of realization for the client, helping them visualize exactly how Made4net integrates with or replaces their existing ERP, OMS, and automation technologies.
• Replay & Validate: "Replay" the customer's process back to them to prove you understand their reality, establishing yourself as a Trusted Advisor who "gets it" before you ever pitch a solution.
• Develop and maintain technical and business knowledge of industry directions and trends.
• The Bridge Builder: You will act as a translator, taking complex technical capabilities—like our private cloud/SaaS or on-premise models—and explaining them in a way that resonates with business goals and solves specific pain points.
• Assist in the development of pricing proposals and communicating to customers/prospects implementation requirements and timelines.
• Play a critical role in responding to RFI’s and RFPs in the functional, technical, and cloud/security areas.
• Collaborate with Director of Sales Engineering to develop Pre-Sales Consulting “playbook.

Required Toolkit:

• Experience: 5+ years of industry, consulting, or Pre-Sales experience (Warehouse/Transportation focus preferred). (Warehouse/Transportation) experience (Pre-Sales preferred)
• Methodology: Experience with Demo2Win is highly preferred. If you are a natural storyteller without the certification, we are willing to invest in your training.
• Communication: Outstanding ability to convey industry trends and support messaging with data. You must be comfortable presenting a broad vision to audiences of varying sizes.

Required Qualifications:

• Undergraduate degree in Logistics, STEM, or a comparable area of study.
• SQL Server: Basic skills (SQL statements, views, triggers) to manipulate data for demos.
• OS: Basic Windows Server Operating System skills.
• Apps: Proficiency in MS Office (Excel, PowerPoint, Word).

Core Competencies:

• Collaborative: A team-oriented attitude, willing to jump in wherever needed to support the company and the customer.
• Adaptive: High energy and comfortable with ambiguity; you can adjust to shifting priorities in an entrepreneurial environment.
• Road Warrior: Willingness to travel up to 50% to meet our customers where they are.

Company Benefits:

· Health insurance (medical, dental, vision) with a robust wellness program to support your physical and mental well-being

· Generous paid time off policy

· Company-matched 401(k) retirement plan to help you secure your future

· Tuition reimbursement program to support your continued education and career advancement

· Employee assistance program providing confidential counseling and support services for personal challenges

· Discretionary employee bonus program

· Employee Discounts and perks through our PEO

Pay Range:  This role offers a base salary starting at $100,000, commensurate with experience, plus a variable compensation plan tied to sales performance and individual contribution. On-target earnings (OTE) provide meaningful upside for high performers who drive successful customer engagements and deal outcomes.

Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.