Director of Nursing Med Surg

Overview

Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees and a 27-bed Emergency Room/Fast Track Unit.

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well‑being.
• People-First: We prioritize your well‑being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care
• Learn more about the benefits offered for this job.

Get to Know Your Team:

• Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees and a 27-bed Emergency Room/Fast Track Unit.

POSITION SUMMARY

The Director of Nursing, Medical/Surgical Unit will be responsible for the day-to-day management and long-term planning of the Medical/Surgical unit including patient care, directing and developing staff, collaborating with physicians, and multidisciplinary professional staff.

Responsibilities

• Oversee the daily workflow, staffing, orientation, training and developing of employees within the Medical/Surgical unit
• Act as the hospital liaison with all pre-hospital emergency medical services
• Organize services and systems necessary for the multidisciplinary approach throughout the continuum of emergency care
• Assume responsibility for the clinical and financial performance of the assigned Medical/Surgical unit
• Responsible for the ongoing quality/performance improvement processes related to the assigned Medical/Surgical unit
• Ensure staffing coverage meets productivity standards for unit
• Support and interpret policies, procedures, philosophy and objectives of the hospital
• Facilitate engagement plans for the Medical/Surgical staff satisfaction
• Monitor patient satisfaction scores and implement plans to improve them
• Complete patient care requirements by scheduling and assigning nursing and staff; following up on work results
• Maintain nursing staff job results by coaching, counseling, and performance managing team members
• Responsible for investigating patient, physician and team members complaints/concerns, and diligently work to resolve
• Maintain required competencies for self and all team members within the unit
• Perform any and all other duties as assigned

Qualifications

Education & Experience

• Bachelor’s degree in Nursing required, Master’s degree preferred
• New Jersey state RN license that is active and in good standing
• A minimum of 3+ years of management experience within Medical/Surgical services required; Med/Surg experience within a hospital similar in size to ours preferred
• BLS certification must be obtained within 14 days of hire or transfer into the role and prior to providing direct patient care.
• Advanced Cardiac Life Support (ACLS) preferred

Knowledge, Skills & Abilities

• Excellent leadership and communication skills with proven track record of building and coaching successful teams
• Strong organizational and multi-tasking skills
• Ability to work independently, exercise creativity, and maintain a positive attitude
• Strong ability to handle difficult situations involving patients, Physicians, or others in a professional manner

Rate of pay is determined based on experience and education and may include other pay components such as differentials and call pay based on role.