ServiceNow SAM Architect

Job Summary

• Seeking a Senior Specialist with 7 to 11 years of experience specializing in ServiceNow ITAMSAM to manage and optimize IT asset and software asset management processes

Job Description

• Lead the implementation and enhancement of ServiceNow ITAMSAM modules to streamline asset and software management Collaborate with crossfunctional teams to integrate ITAMSAM solutions within the broader IT service management framework Analyze current asset management processes and identify opportunities for automation and efficiency improvements using ServiceNow Ensure compliance with software licensing and asset management policies through effective use of ServiceNow ITAMSAM capabilities Stay updated with the latest trends and best practices in IT asset and software asset management to drive continuous improvement Provide expert guidance on ITAMSAM tool configuration customization and troubleshooting to support business needs Support data accuracy and integrity in asset repositories by managing data imports reconciliations and audits within ServiceNow

Roles and Responsibilities

• Design develop and maintain ITAMSAM workflows and dashboards in ServiceNow to support asset lifecycle management Collaborate with procurement finance and IT teams to ensure accurate tracking and reporting of IT assets and software licenses Conduct regular audits and compliance checks to ensure adherence to licensing agreements and organizational policies Provide training and support to endusers and stakeholders on ServiceNow ITAMSAM functionalities Lead incident and problem management related to IT asset and software asset management tools Drive continuous improvement initiatives by analyzing asset management metrics and implementing corrective actions Mentor junior team members and contribute to knowledge sharing within the ServiceNowITAM skill cluster family

Skills

Mandatory Skills : ServiceNow ITAM-HAM,ServiceNow ITAM-SAM

Required Skills : Accessible Design

Basic Qualification :

Additional Skills :

This is a high PRIORITY requisition. This is a PROACTIVE requisition

Background Check : No

Drug Screen : No