Regional Operations Manager

Newark, NJ

Regional Operations Manager – Newark, NJ
Salary: $70,000 base + 5% quarterly bonus (20% annually)
Location: Remote-based, but must reside near Newark, NJ. Field work 1–2 times a week with your team.
Industry: Automotive / Vehicle Inspection
Employment Type: Full-time

Are you a people-first leader with some automotive expertise and a knack for operational excellence?

Our client, a technology-forward player in the digital automotive remarketing space, is seeking a Regional Operations Manager to lead inspection teams across the region. In this role, you’ll combine leadership, analytics, and customer engagement to elevate field performance and ensure high-quality vehicle audits and inspections.

What You’ll Do:

  • Lead, mentor, and support a regionally distributed team of full-time and contract inspectors.

  • Own recruiting, hiring, and onboarding initiatives for your region.

  • Oversee adherence to company policies, audit protocols, and SLA benchmarks.

  • Collaborate cross-functionally with Sales, Product, Quality Assurance, and Scheduling to deliver inspection excellence.

  • Build and maintain strong dealer and internal sales team relationships.

  • Serve as the main point of contact for contractor communication and performance management.

  • Regularly work in the field (1–2 days per week) to provide training, uphold quality, and close coverage gaps.

  • Contribute to strategic OKRs and process improvements through a data-driven, collaborative mindset.

What You Bring:

  • 3+ years of operations management or relevant leadership experience.

  • 2+ years of hands-on automotive/mechanical knowledge.

  • Strong communication skills and experience managing both full-time and contract field teams.

  • Proficiency in using technology to manage electronic inspections and data tracking.

  • Valid driver’s license and ability to travel throughout the Newark region.

Why This Role?

  • Competitive compensation with quarterly bonuses

  • Full benefits package: medical, dental, vision, life, disability, 401K

  • Opportunity to make a measurable impact in a high-growth digital automotive environment

  • Autonomy to lead, build, and optimize a regional field operation

Posted 2025-08-07

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