Regional Operations Manager
Regional Operations Manager – Newark, NJ
Salary: $70,000 base + 5% quarterly bonus (20% annually)
Location: Remote-based, but must reside near Newark, NJ. Field work 1–2 times a week with your team.
Industry: Automotive / Vehicle Inspection
Employment Type: Full-time
Are you a people-first leader with some automotive expertise and a knack for operational excellence?
Our client, a technology-forward player in the digital automotive remarketing space, is seeking a Regional Operations Manager to lead inspection teams across the region. In this role, you’ll combine leadership, analytics, and customer engagement to elevate field performance and ensure high-quality vehicle audits and inspections.
What You’ll Do:
Lead, mentor, and support a regionally distributed team of full-time and contract inspectors.
Own recruiting, hiring, and onboarding initiatives for your region.
Oversee adherence to company policies, audit protocols, and SLA benchmarks.
Collaborate cross-functionally with Sales, Product, Quality Assurance, and Scheduling to deliver inspection excellence.
Build and maintain strong dealer and internal sales team relationships.
Serve as the main point of contact for contractor communication and performance management.
Regularly work in the field (1–2 days per week) to provide training, uphold quality, and close coverage gaps.
Contribute to strategic OKRs and process improvements through a data-driven, collaborative mindset.
What You Bring:
3+ years of operations management or relevant leadership experience.
2+ years of hands-on automotive/mechanical knowledge.
Strong communication skills and experience managing both full-time and contract field teams.
Proficiency in using technology to manage electronic inspections and data tracking.
Valid driver’s license and ability to travel throughout the Newark region.
Why This Role?
Competitive compensation with quarterly bonuses
Full benefits package: medical, dental, vision, life, disability, 401K
Opportunity to make a measurable impact in a high-growth digital automotive environment
Autonomy to lead, build, and optimize a regional field operation
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