Director of Housekeeping

The primary purpose of your job position is to plan, organize, develop, and direct the overall operation of the Housekeeping Department in accordance with current federal, state, and local standards, guidelines, and regulations governing our facility, and as may be directed by the Administrator, to assure that our facility is maintained in a clean, safe, and comfortable manner.

Duties and Responsibilities

Administrative Functions

• Plan, develop, organize, implement, evaluate, and direct the Housekeeping Department, its programs, and activities.
• Develop and maintain written housekeeping policies and procedures.
• Develop and maintain written job descriptions and performance evaluations for each level of housekeeping personnel in accordance with the Americans with Disabilities Act, OSHA, and other pertinent laws and regulations.
• Assist the housekeeping staff in the development and use of departmental policies, procedures, equipment, supplies, etc.
• Review the department's policies, procedure manuals, job descriptions, etc., at least annually for revisions, and make recommendations to the Administrator (e.g., ADA, ergonomics, air quality, etc.).
• Interpret the department's policies and procedures for employees, residents, visitors, government agencies, etc.
• Assume the administrative authority, responsibility, and accountability of directing the Housekeeping Department.
• Coordinate housekeeping services and activities with other related departments (i.e., Dietary, Nursing, etc.).
• Make written oral reports/recommendations to the Administrator as necessary/required, concerning the operation of the Housekeeping Department.
• Submit accident/incident reports to the Business Office within twenty-four (24) hours after the occurrence of the accident/incident.
• Assist the Infection Preventionist and/or Committee in identifying, evaluating, and classifying routine and job-related functions to ensure that housekeeping tasks involving potential exposure to blood/body fluids are properly identified and recorded.
• Inspect storage rooms, utility/janitorial closets, etc., for upkeep and supply control.
• Participate in facility surveys (inspections) made by authorized government agencies.
• Review and develop a plan of correction for housekeeping deficiencies noted during survey inspections and provide a written copy of such to the administrator.
• Keep abreast of economic conditions/situations and recommend to the Administrator adjustments in housekeeping services that assure the continued ability to provide a clean, safe, and comfortable environment.
• Perform administrative duties such as completing necessary forms, reports, evaluations, studies, etc.
• Delegate a responsible staff member to act on your behalf when you are absent from the facility.

Personnel Functions

• Determine departmental staffing requirements necessary to meet the housekeeping department's needs.
• Recommend to the Administrator and/or Personnel Director the number and level of housekeeping personnel to be employed.
• Assist in the recruitment and selection of housekeeping personnel.
• Ensure that appropriate identification documents are presented prior to employment and that such records are maintained in the employee's personnel record.
• Assign a sufficient number of housekeeping personnel for each tour of duty.
• Schedule department work hours (including vacation and holiday schedules), personnel, work assignments, cleaning schedules, etc., to expedite work.
• Monitor absenteeism to ensure that an adequate number of housekeeping personnel are on duty at all times.
• Delegate administrative authority, responsibility, and accountability to other housekeeping personnel as deemed necessary to perform their assigned duties (i.e., Assistant Director, Supervisors, etc.).
• Assist in standardizing the methods in which housekeeping tasks will be performed.
• Review and check the competence of housekeeping personnel and make necessary adjustments/corrections as required or that may become necessary.
• Counsel/discipline housekeeping personnel as requested or as necessary.
• Ensure that departmental disciplinary action is administered fairly and without regard to race, color, creed, national origin, age, sex, religion, handicap, or marital status.
• Terminate the employment of personnel when necessary, documenting and coordinating such actions with the Personnel Director and/or Administrator.
• Review complaints and grievances made or filed by department personnel.
• Provide complaint/grievance reports to the Administrator as required or as may be necessary.
• Make daily rounds to assure that housekeeping personnel is performing required duties and to assure that appropriate housekeeping procedures are being rendered to meet the needs of the facility.
• Conduct departmental performance evaluations in accordance with the facility's policies and procedures.
• Maintain a productive working relationship with other department supervisors and coordinate housekeeping services to assure that care and services can be performed without interruption.

Experience

• Must have, as a minimum, one year(s) experience in a supervisory capacity in a hospital or other related medical facility.
• Training in environmental control practices and procedures is preferred, but not required.