East Coast Regional Office Associate

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When what you Crave is a job that combines creative, challenging and ever-changing work with an experienced, inclusive team committed to create memorable moments every day, only White Castle hits the spot!

We're America's first fast-food hamburger chain with more than a century of service to a nation of Cravers. But we're not satisfied with an impressive past. We've got our eye on an even tastier future, and we want you to be part of it! White Castle is always looking for passionate, energetic, results driven people to join our teams, so apply to start your White Castle career today!

JOB OPENING

REGIONAL OFFICE ASSOCIATE

East Coast Office

Full Time, Non-Exempt Position

The Regional Office Associate performs various office functions to assist regional management in the daily operation of multiple White Castle regions as well as performing any other duties as directed by leadership. This is a great opportunity to assist the Castles and Leadership in Creating Memorable Moments for team members and customers! If you are craving a new opportunity and meet the minimum qualifications below - please apply today!

What we are looking for:

• High School Diploma or GED;
• Must have clerical experience and working knowledge of office operations and equipment;
• Excellent Microsoft Office skills and exceptional organizational skills to prioritize multiple projects;
• Able to work under pressure, tight deadlines and manage completing tasks in a timely manner;
• Must be detail oriented while able to communicate a broader message;

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What you will do:

• Audit Castle payroll weekly for accuracy in an efficient manner for the East Coast Region (New Jersey and New York). Confirm terminated team members have documentation in our internal system (WFM) and approve Castle new hires and enter the correct school district codes;
• Answer the phone or email in a courteous and professional manner providing internal or external customers with memorable service;
• Audit daily castle cash in Carma (WFM) / ICL Smart safes. Reaching out to the Castles in a timely and efficient manner to reconcile;
• Work in conjunction with the Castles to ensure all required data for newly hired team members have been entered in our internal system (WFM).
• Accurate and timely processing of military, disability, workers' compensation, unemployment claims, sick benefits, FMLA;
• Audit daily Castle delivery orders for the East Coast Region in Carma (WFM) for accuracy. Communicate to Castles for orders unable to verify and make corrections in a timely and efficient manner;
• Work in conjunction with Castles, Equifax and local labor departments. Gather requested documentation in a timely manner and upload to Equifax webpage;
• Finalize all required applications and send documentation to Castle License & TM ServSafe;
• Maintain accuracy and confidentiality of all personnel records. Scan all team member documentation into WFM timely and accurately;
• Perform any other duties as assigned by manager in a timely and efficient manner.

Programs and benefit eligibility varies based on the average hours worked, location and length of service at White Castle.

• We are a family owned company (no franchises here!) and have been since 1921!
• Paid vacation
• Medical, dental & life insurance
• Weekly paychecks
• 401K & profit-sharing plans
• Promote from within practice
• And more!!

If you meet the minimum qualifications above, APPLY NOW!

White Castle is an Equal Opportunity Employer

REQUIREMENTS

• High School Diploma or GED.
• Must have clerical experience and working knowledge of office operations and equipment.
• Excellent Microsoft Office skills and exceptional organizational skills to prioritize multiple projects.
• Able to work under pressure, tight deadlines and manage completing tasks in a timely manner.
• Must be detail oriented while able to communicate a broader message.
• Ability to sit for long periods of time with minimal standing and lifting.
• Maintaining confidentiality is essential and required.

White Castle has a hot and tasty opportunity on the menu with this chance to join a team where more than one in four have at least 10 years of consecutive service. Our 102-year-old family-owned business operates restaurants and stock retail freezers with products dedicated to satisfying your cravings morning, noon and night. All that's missing is you. Our Original Slider® was named in 2014 as Time magazine's "Most Influential Burger of All Time," and our Impossible ™ Slider was named by Thrillist in 2019 as the "Best Plant-Based Fast Food Burger." Fast Company named us one of the "10 Most Innovative Dining Companies" in 2021. And that's not all. We're a Certified™ Great Place to Work® three years in a row and back-to-back honoree on the Fortune Best Workplaces in Retail™ list. Your search ends here—we've got the career opportunity you Crave! Apply today, and Long Live Sliders™!