Guest Services Housekeeping Specialist (JACKSON)

Effectively clean and maintain the hotel guest rooms and public areas on a daily basis.

Pay: $18.00 per Hour

· Clean, sanitize, and maintain all areas of guest rooms and public areas such as entryways, walkways, and restrooms

· Responsible for removing dirty linen, replenishing guest amenities, dusting, vacuuming, emptying trash, mopping/sweeping floors, etc.

· Remove and replacing trash can liners in rooms and public areas

· Deliver any additional amenities requested by guest

· Prepare dirty laundry to be sent out to laundry company or wardrobe

· Organize, fold and prepare clean laundry when returned

· Transport laundry to and from our wardrobe building

· Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner

· Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns

· Note any room damage or repairs to the appropriate parties

· Ensures housekeeping carts, storage rooms, and closets are maintained and stocked

· Reports and documents any guest property that may be leftover in the room directly to the front desk and manager on duty

· Checks for damaged linens and terry

· Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.)

· Speaking and interacting with guests in a friendly manner

18 years or older

· Previous Housekeeping experience preferred, but not required

· Ability to preform physical and repetitive tasks

· Must be able to read chemical labels and Safety Data Sheets for cleaning substances

· Ability to work outdoors in all weather conditions for extended periods of time

· Must be a friendly, outgoing “people” person with a good attitude and smile

· Possess ability to multi-task and work in a fast-paced environment

· Possess ability to remain calm and professional in all situations

· Knowledgeable in all Hotel, Theme Park, Water Park, and Safari hours of operation & offerings

· Must be able to work mornings, nights, weekends, holidays, and other shifts as necessary

· Able to communicate effectively in the English language, including the ability to read, speak, write, and comprehend.

· Must maintain a strong commitment to safety.