Customer Service Representative
Job Description
Job Description
Summary or overview of job duties:
Starting pay rate is $19.
Full and part-time shifts available.
All classroom training is full time (M-F from 8:30a-4:00p). Classroom training and on-the-phone training is in our Piscataway office. After successful completion of a portion of phone training, the position is remote indefinitely. Everyone should plan to be in the office for at least 1 month.
We are an inbound call center that processes mark out requests for excavation purposes. All candidates must enjoy customer service and answering incoming calls. He/she must have the ability to accurately type a minimum of 35 wpm. The employee must project a professional image through phone and personal interaction. He/she must be able to troubleshoot problems and provide resolution to our client’s inquiries. In addition this position requires a detail oriented individual with excellent attendance.
Requirements
Essential duties and responsibilities include but are not limited to the following:
- Answer incoming calls and assist customers complete locate requests and/or resolve customer questions
- Process web tickets and respond to web chat requests
- Monitor EIs and call out backup messages as necessary
- Present and discuss the products and services of the company to customers
- Perform other duties as assigned
Job requirements
- Minimum accurate data entry of 35 wpm
- Ability to work independently in a high volume, detail oriented environment
- Strong customer service skills
- Excellent verbal and written communication skills
- Ability to prioritize work and multi-task
- Consistent attendance and stable work history
- Ability to work and change with dynamic professional environment
- Consistently meets or exceeds KPIs
Benefits
We offer health, dental, prescription and life insurance, paid vacation and
holidays and a 401K program.
Please complete the form HERE and the application HERE to apply.
Recommended Jobs
Business Analyst
Job Description: Our client is looking for a Business Analyst to join their expanding operations team. In this role, you will collaborate with various business partners to support the requirements…
Nutritionist RD (Per Diem Day), Lakewood, NJ
Job Title: Nutritionist RD Location: MMC Southern Campus Department: Dietary Management Req#: 0000143294 Status: Per Diem Shift: Day Pay Range: $35.91 - $35.91 per hour Pay Trans…
Ownership opportunity of Optometry practice in Bergen County, NJ- Optometry practice in Bergen County offering Ownership opportunity
- This well-established practice, situated in the growing Bergen County area, is generating $700,000 in revenue. The owner/doctor is looking to retire but is willing to assist with the transition. The…
CT Technologist Baylor
Job Title: CT Technologist Baylor Location: CMC Support Department Name: Radiology Cat Scan Req #: 0000205313 Status: Hourly Shift: Night Pay Range: $77.17 - $92.28 per hour Pay T…
Adjunct Opportunities - Business
Job Description Job Description Bergen Community College is accepting applications for adjunct positions in the division of Business, Arts and Social Sciences. Below are the disciplines we are cu…
Customer Delivery Driver
Job Description Job Description We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automoti…
Electrical Design Engineer - Nuclear
Requisition : 82067 PSEG Company : PSEG Power Salary Range : $ 77,200- $ 122,200 Work Location Category : Hybrid Fixed PSEG operates under a Flexible Work Model where flexible work …
Senior Manager Quality Assurance Validation Computerization Systems
Job Description Job Description The incumbent will be responsible for supporting the Computerized System project teams in the review and QA approval of system validation and infrastructure qualif…
Inside Sales & Rental Specialist
Job Description Job Description Salary: $60,000 Base + Commission Woods Machinery is seeking a highly motivated and customer-focused Inside Sales & Rental Specialist to join our dynamic team.…
Full-Time Associate Veterinarian - Gloucester County, NJ - #6535
Full-Time Associate Veterinarian - Gloucester County, NJ - #6535 Thrive in a place where you can focus on your strengths, turn challenges into steppingstones, and surround yourself with an exception…