Training Supervisor
Directs and is responsible for optimizing the practices, policies, and procedures to ensure delivery of the Electric Ops Training and OJT programs in a safe, reliable and efficient manner with the welfare of employees, customers, the public and shareholders in mind. Plans, directs, coordinates and supervises Crew Leaders, Demos and Apprentices/Helpers. Implements Company and departmental policies, initiatives, procedures & guidelines in order to satisfy corporate, business unit, municipal and regulatory requirements. Maintain and apply a working knowledge of the Exelon Management Model for business controls and meet management's expectation for conducting effective business. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.
Primary Duties:- Plan, coordinate, and direct craft employees engaged in the execution and delivery of scheduled training and OJT activities, to assure the highest levels of customer services and maintenance to achieve Exelon's safety, reliability and performance goals.
- Promote and maintain an environment that fosters a high-performance culture and a learning organization. Serves as a change agent for business initiatives and assures the human element is understood and considered. Provides timely recognition of employee contributions. Provide coaching, training, and evaluate employee performance.
- Facilitates open and honest communication with staff. Assures that upward communication is integrated into the process, including employee concerns and complaints. Develop methods to assess communication effectiveness and implement continuous improvement initiatives. Establish, maintain and improve relationships with other departments in Exelon.
- Manage Union/management relationships and engage local union stewards to effectively facilitate the Collective Bargaining Agreement
- Work within departmental budgets. Plan resource coverage, execute and evaluate training and OJT effectiveness directed at achievement of business plans and business unit objectives.
- Manage large-scale training projects.
This position supports various Supervisor Field Ops Training roles within Distribution Operations; OH progression / refresher, OES promotional, FLS Academy. Ideal skill set includes: Leadership, facilitation, training program instruction and program management experience, field processes & safety guideline knowledge and strong organizational and time management skills.
- Travel may be required between training centers and other PHI locations.
- This position requires strong organizational and time management skills and the ability to manage multiple priorities effectively.
- 4–7 years of internal utility experience (e.g., ComEd, PECO) or equivalent external experience.
- 2–3 years of supervisory experience or acceptable rating on Supervisory Assessment.
- Demonstrated leadership and communication skills in a high-performance environment.
- Ability to work varied schedules and maintain 24-hour on-call availability as required.
- Minimum two-year commitment in position.
- Bachelor’s degree.
- Extensive knowledge of collective bargaining agreements and related processes.
- Minimum of 5 years’ experience in installation and testing of protective relaying, metering, SCADA communications systems, and protective equipment.
- Working knowledge of advanced power system analysis, system protection fundamentals, and AC/DC circuit theory.
- Ability to troubleshoot relay and control systems and operate associated software.
- Experience supporting field work associated with OJT.
- Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $96,800.00/Yr. – $133,100.00/Yr.
- Annual Bonus for eligible positions: 15%
- 401(k) match and annual company contribution
- Medical, dental and vision insurance
- Life and disability insurance
- Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
- Employee Assistance Program and resources for mental and emotional support
- Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
- Referral bonus program
- And much more
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