Front Desk Receptionist
Job Description
Job Description
The Front Desk Receptionist is essential in providing a welcoming atmosphere for our customers, acting as the first point of contact for our organization, and plays a crucial role in creating a positive first impression for visitors and callers.
Responsibilities
- Answer and direct phone calls appropriately, using excellent phone etiquette at all times.
- Greet and welcome visitors in a friendly and professional manner.
- Handle and process incoming and outgoing mail, and other office deliveries.
- Assist with administrative tasks such as data entry, filing, and scheduling.
- Coordinate administrative projects as assigned.
- Work with Office Manager to order office supplies.
- Transcribe documents accurately.
- Maintain an organized and presentable reception area.
Experience
- Proven experience as a Front Desk Receptionist or similar role.
- Automotive franchise dealership experience (preferred).
Skills
- Proficient in using phone systems with excellent phone etiquette.
- Strong customer service skills.
- Proficiency in using office equipment and software applications.
- Exceptional customer service skills with a friendly demeanor.
- Ability to multitask and prioritize tasks effectively.
- Familiarity with computerized systems for administrative functions.
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