Customer Service Representative

Job Description

Job Description

Description:

Full-Time | In-Office (Hybrid Eligible) | Union, NJ Headquarters

Hours: 12:30pm-9:00PM with Sunday and a weekday off

At LifeStation, our mission is simple but powerful: to use innovative technology and compassionate service to help seniors live safely, independently, and confidently. As one of the nation’s largest providers of medical alert monitoring and telehealth technology services, we are proud to make a meaningful difference in the lives of the families we serve every day.We are currently seeking a Customer Service Representative to join our team at our modern, state-of-the-art call center in Union, NJ.

This is a full-time, in-office position with the opportunity to transition to a hybrid schedule after the initial training and onboarding period, based on performance and business needs. The role also offers uncapped commission opportunities, giving you the ability to grow your earnings based on your performance.From the moment you step into our clean, energetic workspace, you’ll feel the entrepreneurial spirit and shared passion for helping others thrive. Our team is supportive, positive, and driven by empathy, professionalism, and a commitment to doing things the right way.If you’re someone who enjoys helping people, solving problems, and being part of a company that challenges the status quo, LifeStation is the place for you.

• Serve as a trusted and supportive voice for our clients and their loved ones
• Listen attentively to customer questions and concerns and provide effective solutions
• Create positive, meaningful experiences in every interaction
• Collaborate with a motivated and compassionate team
• Deliver an exceptional level of customer service every day

If you’re ready to build a rewarding career where your work truly matters — with strong team support, hybrid flexibility, and unlimited earning potential — we’d love to hear from you.

We offer a competitive salary and benefits package including paid vacation, paid holidays, health/dental/vision insurance, company paid life insurance, 401k plan with a generous company match and a fully paid training program.

LifeStation is an Equal Opportunity Employer. Here, we believe that showing empathy and kindness toward everyone is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.