Sales Implementation Coordinator

SALES IMPLEMENTATION COORDINATOR

Job Description

The Sales Implementation Coordinator plays a key role in bridging the gap between a closed sale and a fully implemented, functional client solution. Their primary objective is to ensure smooth onboarding of new clients, proper configuration of products/services, and alignment between sales promises and deliverables.

This role is a critical liaison between sales, customer service and the accounting department. It is critical to collaborate with the Directors of the following divisions: Construction & Aggregates, Major Accounts, and Industrial/Commercial/Organics; to drive customer satisfaction and operational excellence while also ensuring sales are aligned with Company standards and financial goals. The Sales Implementation Coordinator reports directly to the Revenue Manager.

Responsibilities:

• Collaborate with the COO and Divisional Controller to design, implement, and enforce

policies and procedures for the submittal of sales orders and contracts from the sales
department to accounting department to ensure proper billing of services.

• Monitor and track contract histories for extensions, renewals, and automatic price increases.
• Translate Sales Agreements into actionable implementation plans into the customer database for various lines of business (including, but not limited to: Mulch, Co-Packing, Commercial Front Load, Roll-Off and Tractor Trailer).
• Verify that pricing for new services is within the Mazza Family of Companies approved acceptance and profitability standards and bringing attention to those that aren’t.
• Maintain and regularly update the subcontractor hauling cost file, update as new locations are added and distribute to the appropriate personnel (i.e.: AP Department, Internal Sales Team, Customer Service Department, and the Sub-Contractor to ensure we are in agreement)
• Offer recommendations to the Revenue Manager for process improvements, including but not limited to billing procedures and service codes.
• Actively contributing to the Companies’ success by responding promptly and accurately to requests for assistance from colleagues, fostering a collaborative and supportive work environment.

Qualifications:

• Strong Knowledge of Microsoft Excel; including, but not limited to: PivotTables, Spreadsheets, Formulas, and database use.
• Strong Computer Skills including but not limited to: Microsoft Office, Teams, Excel, Word,PowerPoint, AMCS/Tower.
• Strong time management skills and the ability to prioritize while multitasking.
• Excellent analytical, organizational, and problem-solving skills.
• 2 years of experience in Operations.
• Good Communication Skills, both written and verbal.
• Waste Management industry experience preferred but not required.
• Must be legally eligible to work in the United States.

Why work with us?

• Family-Friendly Company Culture
• Annual Salary Increases Available
• Medical, Dental and Vision Benefits, ability to enroll in 401(k) with up to 4% Employer Match
• Paid Time Off and Sick Time
• Employee Professional Development

Mazza Recycling Services and Affiliates celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. If you require reasonable accommodation to complete a job application, pre-employment testing, job interview or to otherwise participate in the hiring process, please contact [include name and/or department, telephone, and e-mail address, etc.].