Business Systems Analyst
Kforce has a client in need of a Business Systems Analyst in Jersey City, NJ. Key Responsibilities:
- Partner with business users, stakeholders, and clients to elicit detailed requirements and gain a comprehensive understanding of end-to-end GRC processes
- Build and manage strong stakeholder relationships, aligning expectations and ensuring clear, consistent communication across cross-functional teams
- Configure, customize, and optimize SmartSuite solutions, including workflows, automations, dashboards, and system integrations
- Facilitate requirements workshops; Create user stories; manage and prioritize product backlogs; Actively participate in Agile ceremonies
- Develop and maintain comprehensive documentation such as functional specifications, process flows, acceptance criteria, and test scenarios
- Collaborate closely with Compliance, Risk, Audit, and IT teams to design and deliver scalable, reliable GRC system capabilities
- Act as the primary client-facing liaison, providing status updates, clarifications, and strategic solution guidance
- Support user acceptance testing (UAT), end-user training, and the rollout of SmartSuite-driven enhancements
- Identify and drive opportunities to streamline processes and improve the efficiency and effectiveness of GRC workflows
- Bachelor's degree in Computer, Information Systems, Business, Risk Management, or related field
- 6 years of experience as a Business System Analyst or similar role
- Hands-on, practical experience with SmartSuite, including configuration and solution implementation
- Strong understanding of GRC frameworks and processes, including risk assessment, controls, compliance workflows, and audit functions
- Proficiency in Agile methodologies (Scrum/Kanban)
- Exceptional requirement gathering, analytical, and documentation skills
- Demonstrated stakeholder management experience with the ability to influence and drive alignment
- Strong client-facing communication skills, capable of engaging with diverse business and technical audiences
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