Office Manager DDA Services
Job Description
Job Description
Benefits:
- 401(k)
The Office Manager will be responsible for overseeing daily administrative operations of the agency, ensuring efficient office management, and supporting staff, caregivers, and clients. This individual will play a key role in maintaining compliance with state regulations, managing client and employee files, and fostering a supportive and organized workplace. Key Responsibilities:
- Manage day-to-day administrative tasks including answering phones, scheduling, and responding to emails.
- Oversee client intake process, including collecting required documentation and maintaining accurate records.
- Supervise office staff, providing guidance, training, and support as needed.
- Ensure compliance with state and agency policies (including DDA regulations).
- Maintain employee files, background checks, training documentation, and certifications.
- Coordinate caregiver/client scheduling and match appropriate staff to clients based on needs and availability.
- Manage timesheets, attendance, and assist with payroll processing.
- Order and manage office supplies and medical equipment inventory.
- Serve as liaison between clients, families, staff, and healthcare professionals.
- Prepare reports, maintain filing systems, and support audits and inspections.
- Support hiring, onboarding, and training processes for new employees.
- High school diploma or equivalent required; Associates or Bachelor's degree preferred.
- Minimum of 2 years of administrative or office management experience, preferably in a healthcare or home care setting.
- Knowledge of DDA, Medicaid, or healthcare regulations is highly desirable.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office Suite and scheduling software.
- Ability to maintain confidentiality and manage sensitive information professionally.
- Detail-oriented with strong problem-solving abilities.
- Monday to Friday (Full-Time) / Part-Time
- Occasional weekends or after-hours support as needed
- Competitive salary based on experience
- 401k
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