HVAC Service Coordinator
Job Description
Job Description
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Manage technician schedules and coordinate service calls for maximum efficiency
- Support the service team with technical guidance and real-time troubleshooting assistance
- Lead and develop technicians through training, performance feedback, and daily oversight
- Serve as the primary liaison between service, operations, and customer support teams
- Promote a safe, productive work environment and ensure adherence to safety protocols
- Monitor service performance, track results, and address service quality issues
- Maintain strong client relationships through proactive communication and problem-solving
- Prior experience coordinating service operations within the HVAC or mechanical trades
- Confident communicator with strong organizational and multitasking abilities
- Hands-on understanding of HVAC systems and technician workflows
- Ability to use service software platforms to manage dispatch, track calls, and support field staff
- Proven record of leading teams or managing service workflows in a fast-paced environment.
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