Medicaid/CharityCare Eligibility Representati

Panacea Healthcare Solutions
Hightstown, NJ

Job Description

Job Description

Description:

Job Description

Job Title: Medicaid/CharityCare Eligibility Representative

Department: Medicaid Eligibility

Type of Position: Full-Time

Location: currently positions located in Edison, NJ; Passaic, NJ

Travel Required: Local Travel required dependent on department needs

General Description:

The KA Consulting Services division of Panacea has been assisting hospitals and healthcare systems with the intricacies of reimbursement since 1978. Throughout our history, we have focused on helping our clients navigate the complexity of both governmental and commercial-payment models with the dual goals of optimizing revenue and achieving compliance. Our extensive knowledge base and years of industry experience provide a blueprint for clinical decision making, data analysis, and documentation – the backbone for a successful hospital or health system.

Panacea Healthcare Solutions is looking for a Medicaid/CharityCare Eligibility Representative to work at our client facilities with patients applying for financial assistance.

Essential Job Functions and Primary Duties:
  • Assisting patients in applying for financial assistance through Medicaid or Charity Care on behalf of our client facility.
  • Interviewing patients or authorized representatives via phone or in person to gather information to determine eligibility for medical benefits.
  • Obtaining, verifying, and calculating income and resources to determine client financial eligibility.
  • Documenting case records using automated systems to form a record for each client.
  • Following up with applicants to obtain accurate and complete information within strict timeframes.
  • Completing/following up on all forms related to Medicaid and Charity Care eligibility.
  • Performing any additional tasks related to the position assigned by the Manager.

Requirements:

Minimum Qualifications:

  • High school diploma/GED, Bachelor’s degree is preferred.
  • Must be ambitious and self-directed in a fast-paced environment and can perform in a high volume, multitasking setting.
  • Must be trustworthy, professional, detail and goal oriented.
  • Must have exceptional customer service and excellent verbal/written communication skills.
  • Must be able to learn and work with Medicaid eligibility regulations.

Preferred Qualifications:

  • Knowledge of Medicaid and Charity Care program.
  • Experience working in a hospital setting.
  • Ability to speak and read Spanish.
Posted 2025-07-29

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