Customer Due Diligence Specialist (Marlton)

The CDD department is responsible for conducting customer due diligence and AML investigations across the Sports and Gaming products, and documenting & reporting those investigations as per Regulatory requirements. Relevant training will be provided on all aspects of the role as we believe that staff development is key to your success.

You will be required to work any five days from seven, with working hours between 8:00am and 5:30pm, subject to change based on the needs of the Business.

The pay rate for the position is $29.19 per hour.

Preferred Skills, Qualifications, and Experience

• Exceptional attention to detail and accuracy.
• Strong problem-solving and organizational skills.
• Ability to multi-task and manage workloads to meet deadlines.
• Excellent written and verbal communication skills in English (Spanish proficiency highly preferred).
• Competence in MS Office tools, including Outlook, Excel, and Word.
• A keen eye for identifying AML and customer affordability risks.
• Interest in AML/CDD and regulatory compliance in the online gaming industry.
• Experience in AML, CDD, Fraud, or Safer Gambling roles (preferred).
• CAMS certification is an advantage.
• Ability to work independently on detailed reviews and as part of a collaborative compliance team.

Main Responsibilities

• Analyzing alerts from risk controls to identify potential threats.
• Conducting due diligence research, including adverse checks, geo-location checks, and produce high-standard reports summarizing relevant findings.
• Investigating and summarize customer documentation related to source of funds and proof of wealth.
• Identifying and escalating high-risk accounts promptly.
• Navigating public databases and internal systems to verify due diligence information accurately.

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