Scheduling & Insurance Verification Specialis

Job Description

Job Description

Expect Success at Bridgeway!

We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike.

We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive.

At Bridgeway, Everyone Learns and Grows together.

We give you our best, so you can unleash your full potential.

Make a Difference at Bridgeway Behavioral Health Services!

Bridgeway offers uniquely rewarding experience in a supportive Team atmosphere. We invest in our employees. We offer excellent salary and benefits packages, and opportunities to advance your career. Become part of the Bridgeway Behavioral Health Services Team!

Make a Future at Bridgeway!

Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future.

Why you should apply: As a Scheduling and Insurance Verification Specialist, you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive. We currently have four positions open in our Hoboken and Elizabeth offices.

Department: Outpatient Services

Salary: $48,000- $52,000

Location: Hoboken, NJ

Work hours: Tuesday through Saturday: Tues - Saturday 12pm - 8pm (Full time- 40 hours weekly)

POSITION OVERVIEW:

Facilitates communication among the team members and people served. Serves as the initial point of contact for persons served calling or visiting the office. Successfully completes the insurance verification and accompanying documentation in the electronic health record. Make certain the initial and ongoing scheduling of all appointments takes place. As a member of the team, performs program administrative duties. Exemplifies excellent customer service throughout all functions of the position.

REQUIRED QUALIFICATIONS:

• High School Graduate or equivalent is required.
• Associates Degree or Graduate of Administrative Assistant/Business School Program is preferred.
• Bilingual Spanish preferred
• Excellent interpersonal and customer service skills in working with persons with disabilities and other service provider personnel.
• Billing and Data collection experience required.

O utpatient Insurance and Verification Specialist additional job duties:

• Bilingual – Spanish/English: Ability to communicate fluently with Spanish-speaking patients, families, and staff.
• Flexible & Adaptable: Comfortable working in dynamic environments and shifting between multiple outpatient departments as needed.
• Insurance & Verification Expertise: Solid experience with insurance eligibility checks, authorization procedures, and understanding of various payer systems.
• Outpatient Department Support: Proven ability to assist with day-to-day operations in outpatient settings, including support at both Union and Sussex locations.
• Tech-Savvy: Quick to learn and navigate various healthcare software systems, and electronic healthcare records (EHRs).
• Reporting & Data Handling: Capable of running and interpreting reports to support departmental operations and decision-making.
• Strong Organizational Skills: Able to manage multiple responsibilities, prioritize effectively, and maintain accurate documentation.
• Team-Oriented: Works collaboratively with clinical and administrative staff to ensure efficient and patient-centered care.

EXCELLENT BENEFITS:

• Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP
• Eligible for medical benefits after 30 days of employment
• Flexible work schedules, clinical training series, leadership development program
• 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time

Bridgeway Behavioral Health Services is committed to inclusive hiring and dedicated to diversity in our work and workplace culture. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender identity or expression, marital status, military or veteran status, disability, age, religion, or any other classification protected by law; and we strongly encourage candidates of all identities, experiences, orientations, and communities to apply.

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