Level One IT Helpdesk Technician
- Provide first-level technical support for desktops, laptops, printers, phones, and other IT equipment
- Respond to helpdesk tickets via phone, email, and ticketing system, ensuring timely resolution or proper escalation
- Troubleshoot hardware, software, and network connectivity issues
- Set up and configure new employee workstations and accounts
- Assist with onboarding/offboarding of employees, including account setup and deactivation
- Maintain and update documentation of IT processes and user guides
- Monitor and maintain office equipment and manage basic network troubleshooting
- Work closely with the IT Manager to support company-wide IT projects
- Support end-users with Microsoft 365, Google Workspace, Zoom, and other common tools
- Ensure adherence to HIPAA compliance and company data security standards
- High school diploma or equivalent required; associate degree in IT or related field preferred
- 1+ year of IT support or helpdesk experience preferred (internships acceptable)
- Familiarity with Windows OS, Microsoft Office 365, and general networking concepts
- Strong troubleshooting, communication, and customer service skills
- Ability to learn quickly and work independently in a fast-paced environment
- Reliable, organized, and proactive with a team-first mindset
- Must be able to work on-site full-time in Lakewood, NJ
- Competitive hourly pay
- Health, dental, and vision insurance
- Paid time off and holiday pay
- Opportunities for professional development and advancement
- Supportive and mission-driven work environment
Recommended Jobs
Business Development Representative - SERVPRO
Job Description Job Description Position Overview The Business Development Representative will focus on identifying and pursuing new business opportunities while fostering and maintaining stro…
Kitchen Manager/Chef
Job Description Job Description Benefits/Perks Flexible Scheduling Competitive Compensation Career Advancement Opportunities Job Summary We are seeking a talented Kitchen Manager/…
CNC Applications Engineer
Job Description Job Description The role of Application Engineer / Service Technician at Royal Master Grinder involves many different disciplines. Primarily it involves the interaction between al…
Total Rewards Analyst
Summary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011…
Home Health Marketer/Liaison
Promise Care is a certified Home Health Agency dedicated to the highest level of skilled nursing and rehabilitative care, helping our patients achieve their optimal level of health in the comfort of t…
Overnight Accessioner Client Services
Job Description Job Description Allied Digestive Health is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughou…
Civil Inspector - Water Treatment Plant Facility
Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our…
Account Coordinator
Job Description Job Description Benefits: Employee discounts Flexible schedule Free uniforms At Retro Fitness, Get Real is our promise of offering an honest, simple, non-intimidating …
Special Procedure Technologist (Per Diem Day) Lakewood, NJ
Job Title: Special Procedure Technologist Location: MMC Southern Campus Department: Radiology Diagnostic Req#: 0000100735 Status: Per Diem Shift: Day Pay Range: $50.00 - $50.00 per h…
Registrar Tumor
Job Title: Registrar Tumor Location: Ambulatory Care Center Department Name: Oncology Data Center Req #: 0000206324 Status: Hourly Shift: Day Pay Range: $36.00 - $41.00 per hour P…