System Engineer 3

Description

A System Engineer 3 is a professional position responsible for the systems and infrastructure which support a set of products. The System Engineer participates in implementation of projects. The incumbent helps transition systems into production and maintain these systems on a day-to-day basis. This role responds to escalated service requests. This role implements approved production changes and participates in incident resolution.

This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.

We value early mid and late-career candidates and encourage all applicants with the posted skills and abilities to apply.

Provide input to strategic plans and product roadmaps

Assist in designing measures to protect the system from security compromise and to keep the system safe

Document the steps required to fulfill service requests

Plan and perform approved scheduled and emergency maintenance. This includes documenting the maintenance and following the change management process including approving documented change requests

Respond to escalated incidents and engage vendors as necessary. Identify track and resolve associated problems

Author and maintain documentation and knowledge-based articles

Adhere to all security guidelines and ensure that systems are properly protected with working backups; ensure all others with access are doing the same

Perform general research to evaluate a range of product offerings and evaluate emerging trends

Identify and document technical application architectures and requirements

Order provision and configure supporting systems and infrastructure

Interact with vendors and provide feedback on their products

Participate in the design and implementation of supporting systems and infrastructure

Keep training materials up-to-date

Active involvement in ensuring system monitoring is sufficient for all systems

• Bachelors degree in related field or equivalent professional experience
• Four years of relevant experience with at least one year of experience working in a structured large-scale operational environment
• Experience with Change Incident and Problem management processes
• Working experience of Unix or Windows servers
• Working experience of network management principles
• Working experience of Cloud technology principles
• Working experience of DevSecOps principles
• Knowledge of scripting
• Exceptional oral and written communication skills
• Participate in the system maintenance to ensure patching upgrade etc. to meet compliance expectations
• This job operates in a professional office environment
• To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment

Preferred:

• Experience with the ITIL expressions of Change Incident and Problem management processes
• Cloud Platform Operational Experience
• Oracle Cloud Platform
• Oracle Provisioning and Automation
• Oracle Access Governance
• Oracle Risk Management Cloud
• Oracle Reporting & Analytics
  Scripting Automation Process Jobs Analysis
• Monitoring & Threat Detection Analysis
• Management of Security Keys & Certificates