Switchboard Operator

Job Title: Switchboard Operator

Location: RWJUH Hamilton Hospital

Department Name: IT&S Telecommunications

Req #: 0000206250

Status: Hourly

Shift: Day

Pay Range: $15.49 - $15.49 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

JOB SUMMARY:

Primary responsibility is to provide related assistance and information during specific shift. Respond promptly and politely to all callers in a timely manner. Answers all incoming calls to the Medical Center’s main telephone number and other types of inbound telephone services as directed. Respond to emergency codes in an expedient manner. Respond to console alarms and reports equipment malfunctions to Telecommunications Manager. Notifies appropriate telecommunications staff of changes needed in directory when such information comes to their attention. Keep abreast of hospital events that may generate calls and inquiries from those outside the Medical Center.

EDUCATION:

• High School Diploma or General Education Diploma (G.E.D) Required.

REQUIREMENTS:

• Two (2) years’ experience as telephone operator in a busy multi-position environment preferred; will also consider customer service experience.
• Good knowledge of PBX consoles a must.
• Must be able to communicate clearly, have good diction, pleasant speaking voice, and be clearly understood over the telephone.
• Personable and customer service oriented required.
• Successful completion of Saint Barnabas Orientation Programs.

Benefits and Perks:

Medical/Dental/Vision plans

403(b)

PTO

Short & Long Term Disability

Basic Life & Accidental Death Insurance

Tuition Reimbursement

Health Care/Dependent Care Flexible Spending Accounts

Discounts Through our Partners

NJ Devils

NJ Performing Arts Center

Verizon

And many more

Additional Information:

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer