Customer Service / Office Administrator
Job Description
Job Description
Benefits:
- Employee discounts
- Paid time off
- Health insurance
ComfortKing USA, an apparel distribution company based in Fairfield, NJ is seeking a reliable and detail-oriented Customer Service / Office Administrator to join our team. This position is ideal for someone who thrives in a fast-paced environment and can effectively manage multiple responsibilities throughout the day. Key Responsibilities:
- Enter and process customer orders accurately in the system
- Take and manage customer orders via phone and email
- Resolve day-to-day customer service issues in a professional manner
- Follow up on delinquent accounts and assist with collections
- Prepare and process invoices
- Update inventory and prices using Excel.
- Organize and manage product samples
- Assist with various administrative tasks as needed (daily responsibilities may vary)
- Strong communication and customer service skills
- Highly organized with strong attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in Microsoft Excel and basic computer systems
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