Receptionist

Job Description

Job Description

First Commerce is dedicated to providing people, businesses, and communities in our markets with high quality products and services with superior customer service. We will provide products and services through secure, user-friendly technology and customer friendly locations. Our relationships are founded in our desire to be responsive to the financial needs of our customers in an atmosphere of personal attention, professionalism, trust, integrity and fairness. First Commerce prides itself on maintaining personal communications beginning with the Board of Directors.

REQUIRED EXPERIENCE:

Starting Salary: $19.00 p/hr. (May be negotiable depending on experience)

• Minimum of one (1) year related experience
• Proficient in:
  • English (communication, reading, writing, grammar and mathematics)
  • Interpersonal relations and communication
  • Organizational skills
  • PC skills (including Microsoft Office)
• Visual and auditory skills

EDUCATION:

• High School Diploma (or equivalent) with emphasis in Business curriculum
• Associate degree in related field preferred

WE OFFER:

• Medical insurance
• Dental insurance
• Vision insurance
• PTO
• 401K
• Paid bank holidays
• Life insurance
• LTD insurance

RESPONSIBILITIES:

• Perform various duties to support the customer service function of the Bank
• Greet customers and visitors in a pleasant and courteous manner; direct them to the proper person or department
• Answer general questions and provide general information; direct more specific questions to proper individual
• Answer incoming telephone calls; transfer calls to proper individual/department
• Maintain various logs for employee in/out, use of Bank-owned vehicle, etc; maintain emergency contact list
• Open and sort incoming mail, assuring delivery to proper individuals or departments; process outgoing mail
• Assist Assistant Corporate Secretary with daily routines for the Bank's President and CEO
• Assist with preparing various correspondence (i.e., typing, copying, mailing, distributing, etc)
• Assist with preparing Board packages and information necessary for Board Committee meetings
• Assist with preparing for regulatory examinations
• Maintain and update Bank policies, as required
• Maintain and process all orders for supplies
• Coordinate specific work tasks with other personnel with the Executive department (and other Bank departments) to ensure smooth and efficient flow of information
• Abide by current laws and organizational policies and procedures designed and implemented to promote an environment free of harassment and illegal discriminatory behavior in the workplace
• Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements
• Report pertinent information to the immediate supervisor, as requested (or according to an established schedule); compile information, as necessary or directed, and provide data to appropriate Bank personnel
• Respond to inquiries relating to the particular area within given time frames and established policy

Ancillary Duties

• Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.

Job Location

1700 Avenue of the States

Suite 301

Lakewood, NJ

Equipment/Machines:

1. Telephone and switchboard
2. PC/Computer keyboard
3. Printer
4. Fax machine
5. Copy machine
6. Scanner
7. Calculator

First Commerce Bank is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity of expression, genetic information or any other characteristic protected by applicable law.

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