Customer Service Representative
- Competitive Compensation!
- Comprehensive benefit package: medical, dental, vision, 401K with company match, stock purchase, tuition reimbursement, and more!Â
- Paid Time Off (Holiday/Vacation/Sick)Â
- Award-winning Company Paid Training!Â
- Opportunities for Growth, Development, and AdvancementÂ
- Awards and recognition
- Provide exceptional customer service and a quality experience to internal and external clients
- Prioritize, plan and complete daily tasks, special projects, and assignments
- Facilitate accounts receivable and collection efforts
- Manage administrative requests and tasks
- Provide proactive customer follow-up in a timely manner
- Deliver accurate service and sales information
- Maintain accurate records utilizing customer service software applications
- Respond to leads and referrals
- Partner with management to manage expectations and meet deadlines
- Assist in scheduling of service routes
- Produce accurate and timely reports
- Ensure that work is complete and results are satisfactory
- Assist in training of new team members as requested/needed
- Demonstrate strong attention to detail and accuracy
- High school degree or equivalent
- Must be 18 years of age
- Excellent phone etiquette and friendly, professional demeanor
- Strong organizational skills
- Knowledge of MS Office environment with Word, Excel, and Outlook proficiency
- Knowledge of customer service principles and best practices
- Excellent
- Ability to work in a high volume, fast paced environment
- Excellent interpersonal skills, communicates extensively via telephone and electronically with customers and co-workers
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