Customer Service Representative

Western Pest Services
Parsippany, NJ
Overview

Western Pest Services

is a premier

provider

of pest control solutions. Western Pest Services protects more than just homes and

business

in our area. The homeowners know us as the local brand to get the job done and businesses know us as the local brand that will protect their brand. Getting the job done with great services is what we are all about. Internally, we work to keep our work family safe, to provide them with the tools to help them

grown

, and to keep it fun.

Established in 1928,

we have a legacy of excellence and the stability of an industry leader.Â

We are currently seeking a

Customer Service Representative

Responsibilities

Our Customer Care / Service Representatives (CSR) are the link between our customers and our service technicians. As a CSR, you will coordinate schedules, resolve customer issues and concerns, respond to service and sales inquiries, and communicate with our field operations.

Western Offers…

  • Competitive Compensation!
  • Comprehensive benefit package: medical, dental, vision, 401K with company match, stock purchase, tuition reimbursement, and more!Â
  • Paid Time Off (Holiday/Vacation/Sick)Â
  • Award-winning Company Paid Training!Â
  • Opportunities for Growth, Development, and AdvancementÂ
  • Awards and recognition

What You'll Be Doing

  • Provide exceptional customer service and a quality experience to internal and external clients
  • Prioritize, plan and complete daily tasks, special projects, and assignments
  • Facilitate accounts receivable and collection efforts
  • Manage administrative requests and tasks
  • Provide proactive customer follow-up in a timely manner
  • Deliver accurate service and sales information
  • Maintain accurate records utilizing customer service software applications
  • Respond to leads and referrals
  • Partner with management to manage expectations and meet deadlines
  • Assist in scheduling of service routes
  • Produce accurate and timely reports
  • Ensure that work is complete and results are satisfactory
  • Assist in training of new team members as requested/needed
  • Demonstrate strong attention to detail and accuracy

What We're Looking For

We are seeking a client-facing customer service professional with patience, accountability, and a genuine passion for providing a quality customer service experience.

Excellent communication and problem-solving skills are crucial to our business.

If you are a collaborative partner with a strong work ethic who can appreciate a fast-paced environment and values providing support while assisting others, this may be the right fit for you.

Qualifications

  • High school degree or equivalent
  • Must be 18 years of age
  • Excellent phone etiquette and friendly, professional demeanor
  • Strong organizational skills

and a

bility to manage multiple priorities,

i.e.

multi-task

  • Knowledge of MS Office environment with Word, Excel, and Outlook proficiency
  • Knowledge of customer service principles and best practices
  • Excellent

written and verbal communication

  • Ability to work in a high volume, fast paced environment
  • Excellent interpersonal skills, communicates extensively via telephone and electronically with customers and co-workers

Salary Range: $25.00 - $30.00 per hour

Want to learn more about working at Western Pest Services? Click Here!

Western

Pest Services

is an

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Posted 2026-02-09

Recommended Jobs

FINANCIAL COUNSELOR

Summit Oaks Hospital
Summit, NJ

Responsibilities Summit Oaks Hospital , a 126 bed, private acute care hospital and chemical dependency treatment center, located in a picturesque suburban setting, fully accredited (by the Join…

View Details
Posted 2025-08-15

Food Service Worker

865 Stone Street
Rahway, NJ

Job Title: Food Service Worker Location: RWJUH Rahway Hospital Department Name: Dietary-Management Req #: 0000225056 Status: Hourly Shift: Day Pay Range: $17.64 - $17.64 per hour …

View Details
Posted 2025-12-12

Participate in surveys and discussions for rewards

Springboard America
New Jersey

Earn rewards for your opinion. Unlock, connects you with daily opportunities to earn rewards. Join now and become a member to earn 200 welcome points. Formerly known as Springboard America, Unlock p…

View Details
Posted 2025-09-03

Horse Groom In Florida

Hunter Farms
Skillman, NJ

Hunter/Jumper Groom Optional

View Details
Posted 2026-01-17

HR Generalist

Fawkes IDM
Newark, NJ

URGENT HIRE! HR Generalist is needed immediately. HR Onboarding including prescreening resumes, identifying employment agencies for all offices, placing employment ads, interviewing, offer le…

View Details
Posted 2025-03-06

KYC Manager Client Onboarding

City National Bank
Newark, NJ

Overview: MANAGER CLIENT ONBOARDING WHAT IS THE OPPORTUNITY? Leads Central Operations Teams in the delivery of New Client and Account onboarding. Responsible for supervising, planning, developin…

View Details
Posted 2026-01-15

Scheduler, Heart & Vascular Service Line

201 LYONS AVENUE
Newark, NJ

Job Title: Scheduler Location: Newark Beth Israel Medical Ctr Department Name: Heart & Vascular Service Line Req #: 0000225212 Status: Hourly Shift: Day Pay Range: $21.36 - $21.36 pe…

View Details
Posted 2025-12-05

Physical Officer In Charge - Unarmed Security (Edison, NJ)

OPS Security Group
Edison, NJ

Job Details Description The Physical Security Officer in Charge (PS-OIC) is a front-line supervisor responsible for leading and supporting physical security officer teams in a dynamic and fast-p…

View Details
Posted 2026-02-03

Pooper Scooper / Pet Waste Removal Technician

Doodycalls New Jersey (Morris)
Morris Plains, NJ

DoodyCalls is a national pet waste removal company with a strong local presence in Morris County, NJ. We service residential and commercial properties and are known for being reliable, professional…

View Details
Posted 2026-01-14

Patient Access Representative

One Robert Wood Johnson Place
New Brunswick, NJ

Job Title: Patient Access Representative Location: Main Hospital - New Brunswick Department Name: Emergency Dept Access Service Req #: 0000231249 Status: Hourly Shift: Evening Pay Ra…

View Details
Posted 2026-01-15