Sr. Key Account Manager - Food & Beverage Solutions
- The location for this position is US Remote. In-person presence at an ofi site is required 5X a month.
- Develop long-term partnerships with newly acquired key customers that result in increased sales, improved margins, and added value for the broader business.
- Develop and execute executive strategic sales plans to meet and exceed sales targets, specifically targeting new customer acquisition.
- Guide the sales process for new customers, articulating a clear path forward with support from internal stakeholders, considering internal capabilities, constraints, competitive landscape, and strategic priorities.
- Understand the needs of new customers and create aligned, customer-facing strategic plans for short-term and long-term partnership and growth.
- Explore opportunities with potential customers, encouraging experimentation with the entire product portfolio and seizing opportunities for unique and differentiated solutions.
- Initiate and lead contract negotiations with newly acquired key customers to grow sales volume and margins while expanding ingredient solutions.
- Build and develop strong relationships with key decision makers and senior management across multiple departments within new customer organizations.
- Assess and present tailored solutions that align with the business objectives of new customers.
- Collaborate with cross-functional teams including product development and marketing to ensure sales strategies and product solutions are aligned with technical and operational capabilities for new customer needs.
- Drive projects and customer-driven solutions and engage internal stakeholders to understand the capabilities required to deliver on new customer requirements and profitable growth.
- Establish a regular cadence of communications with internal senior stakeholder groups, reviewing strategic customer plans and pipeline progress for new customers, adjusting plans as needed.
- Work closely with support teams (logistics, customer service, etc.) to ensure excellence in new customer KPIs, contract execution, and working capital management.
- Perform other duties as assigned.
- Bachelor's degree is required; master’s preferred. Candidates must have 8+ years of major account management.
- Proven sales track record in food and beverage ingredients and solutions, preferably with new customer acquisition in the Consumer-Packaged Goods (CPG), co-manufacturing Strongly Preferred, private label, or retail segments.
- Strategic thinking and business acumen: ability to develop and deliver strategic account plans designed to achieve profitable growth in both business and sales objectives. Excellent analytical skills.
- Effective negotiation and problem-solving skills: ability to use appropriate strategies to address areas of concern, explore alternatives, and reach mutually beneficial sales agreements that secure new customers’ commitment to action.
- Impactful communicator: ability to convey information and ideas clearly and succinctly to individuals and groups at various levels, in a variety of situations; deliver high-impact presentations suited to the needs of new audiences.
- Building influential relationships: ability to build and nurture long-term relationships with new key customers and internal stakeholders to deliver value and secure new business commitments.
- Self-motivated and goal-oriented: thrives in a dynamic environment; adapts effectively by exploring new opportunities, trying new approaches, and collaborating with others to make change successful.
- Ability and willingness to travel up to 40% of the time is required.
- Vacation time from Day 1 – Your time off starts accruing immediately, growing with your tenure.
- Paid Sick Leave – Rest, recover, and return strong – with paid sick leave on ofi.
- Company Paid Holidays – ofi values work-life balance and the importance of celebrating life’s special moments.
- 401K Match on Day 1 – Invest in your future with our competitive retirement savings program.
- Career Growth & Learning – Join a company committed to developing talent, fostering innovation, and creating
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