Dental Office Front Desk Receptionist- Full time
Job Summary: Front Desk Receptionist is responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. In addition, we are looking for an applicant who is willing to be trained to do instrument sterilization and room turn over when needed. Compensation: Depends upon Skill and Experience Current Office Hours: Mon 9am-5pm, Tues 12pm-8pm, Wed 11am-6pm, Thurs 9-5pm, Fri 9-3pm Job Responsibilities:
- Greets all patients and visitors in a warm, sincere, and helpful manner
- Reviews patient fees, the breakdown of benefits, and the list of exclusions to determine benefits
- Manages inbound phone inquiries and routes calls accordingly
- Schedules and confirms patient appointments
- Will be trained to do instrument sterilization and room turn over
- Helps with patient billing and insurance
- Maintains a neat, clean office and reception area and ensures HIPPA Notice of Privacy Practice is properly displayed
- Attends all staff meetings, trainings, and educational classes as required
- Ensures all insurance information is correctly updated
- Performs other duties as assigned
- High school diploma or GED required; some post high school education or training preferred
- Two years of relevant experience preferred
- Helpful attitude and friendly demeanor
- Highly professional and dependable
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Excellent telephone skills
- Experience with Eaglesoft dental practice management software a plus
- Strong computer and internet skills
- Competitive Pay
- Healthy Work-Life Company Culture
- Paid Training
- Flexible Days
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