Supervisor, Case Management

Job Title: Supervisor

Location: Jersey City Medical Center

Department Name: Case Management

Req #: 0000239176

Status: Salaried

Shift: Day

Pay Range: $100,000.00 - $130,000.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

Responsible for planning, managing, implementing, and evaluating the daily operations of the Department of Case Management which includes oversight of effective resources utilization and the provision of high quality and excellent care. Work in collaboration with CM Director, administration and physician leadership to establish measurable standards and outcomes. Oversee nurse case management and social work services. Provide education to the frontline CM team; Conduct quality monitoring of staff productivity and documentation to ensure compliance with regulatory requirements; Conduct reviews and follow up of patient experience concerns to ensure high quality of care; Ensure continued development of the program to improve site performance of the CM Department and to enhance provision of case management services.

This is a full-time position responsible for the oversight of CM activities on the weekends and requires a schedule inclusive of weekends each week.

Qualifications:

Required:

• IF RN, BSN Required and Master’s Degree in Nursing, Social Work, Healthcare Management or comparable field preferred.
• IF Social Worker, MSW Required; LCSW Preferred.
• Minimum 3 years clinical experience in hospital, home health, or community setting.
• Minimum 2 years experience in acute care case management.
• Minimum 1 year supervisory experience is required.
• Current and valid license to procatice as a RN or LSW in the state of NJ.
• Certification in Case Management (ACM or CCM) strongly preferred/required within 1 year of hire.

Scheduling Requirements:

• Requires a schedule inclusive of weekends each week.

Essential Functions:

• Management responsibilities including effectively supervises case management department activities, ensuring customer and stakeholder satisfaction; oversees weekend operations, including staffing, scheduling, and assignments and patient escalations, ensures revenue cycle activities are carried out on weekends, keeps administration appropriately advised on issues in an appropriate timeframe.
• Clinical Excellence & Patient Care responsibilities including effectively participates in organizational performance and quality improvement activities, supports an effective quality improvement program with measurable, pertinent and realistic performance criteria to monitor and improve department services, promotes practice standards of Case Management and Social Work, ensures appropriate departmental operations for care coordination through psychosocial assessment, multidisciplinary rounds and patient advocacy; facilitates and reports activities related to revenue cycle, length of stay, and other key performance indicators including audits, variance tracking and financial impact.
• Staff Development / Education responsibilities including promotes departmental services, activities, and program through appropriate mechanisms; communicates and educates staff and appropriate healthcare team members on the plan of care and post-acute transition options.
• Operational Excellencel & Compliance responsibilities including collaborates with healthcare team members, other members of department leadership, CM Manager, CM Director, and Senior Leadership Team to create processes that improve patient outcome while conserving hospital resources and limiting insurance denials; provides oversight for ongoing review and open and closed medical records to ensure compliance with all applicable government and commercial agencies for reimbursement; facilitates process standardization to promote improved outcomes, maximize resource utilization, and improve organizational efficiencies; and gathers and synthesizes data related to weekend operations and communicates trends to department and hospital leadership. Participates in strategic planning for 24/7 case management operations.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

RWJBarnabas Health is an Equal Opportunity Employer