General Manager

Job Overview:

As the General Manager of the marquee restaurant, you are the heartbeat of our operation, setting the stage for exceptional hospitality and operational excellence. This is an incredible opportunity to join the team at the ground level and develop an extraordinary hospitality operation. You’ll report to the group’s Chief Operating Officer and work hand-in-hand with the restaurant's Executive Chef to not only meet but exceed our goals, ensuring every decision aligns with the mission, vision, and core values of Chelsea Hospitality Group. You bring strong leadership, a warm and competitive spirit, and an unyielding passion for hospitality. Your purpose is to build a championship team and create an environment where guests and team members feel genuinely cared for and valued.

What You’ll Do:

• Inspire Memorable Hospitality: Lead your team in creating meaningful, memorable experiences for our guests, while fostering a culture where hospitality is at the heart of everything we do.
• Stay Guest-Focused: Work closely with your management team to stay connected to guest feedback. Seek out every opportunity to enhance the guest experience and build a community of loyal regulars.
• Nurture Your Team: Provide ongoing feedback that inspires your team to reach new heights of performance and excellence. You’ll cultivate a group of hospitality professionals who are dedicated to making every guest feel special.
• Partner with the Kitchen: Build a strong, collaborative relationship with the Executive Chef and kitchen team, ensuring alignment on all business goals and initiatives. When the front and back of the house are in sync, magic happens.
• Champion Growth and Development: Mentor and guide your team members, helping them see and reach their potential. You’ll create clear pathways for growth that allow everyone to thrive.
• Build a Diverse and Inclusive Team: Seek out opportunities to recruit and nurture talent that reflects our values of diversity, inclusion, and belonging, making our team stronger and more vibrant.
• Balance Operational Excellence: Juggle daily operations and strategic responsibilities with grace, making decisions that benefit both the immediate needs and long-term success of the business.
• Establish Clear Systems: Create an environment where roles, goals, and resources are clear. You’ll ensure that systems and processes are efficient, accessible, and set your team up for success.
• Collaborate with Home Office: Partner with Home Office departments to align on company-wide initiatives, and support the rollouts, training, and communication needed to make them a success.
• Foster Relationships: Build and maintain trusting relationships with other Chelsea Hospitality Group leaders. By sharing best practices and supporting one another, we all win.
• Financial Management: Responsible for achieving strategic and budgeted goals. Lead the budgeting process for the restaurant.

Requirements

What We Need From You:

• 5+ years of leadership experience in restaurants and hospitality.
• Bachelor’s degree preferred but not required.
• Proficient knowledge of systems and processes in restaurant management.
• Strong business and financial acumen.
• English fluency and Spanish knowledge preferred.
• Ability to stand for extended periods, lift heavy objects (up to 50 lbs), and work in a fast-paced kitchen environment.

Benefits

What You'll Get From Us:

• Comprehensive Medical, Dental, Life and Vision insurance
• 401(k) to help you invest in your future
• Paid time off to help support your life outside of work
• Work alongside collaborative team members who support CHG’s core values and are eager to be a part of CHG’s founding operation.