Principal Architect: Collaboration & Communication

Job Description

Step into the role of a P rincipal Architect at JPMorganChase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies.

As a Principal Architect at JPMorgan Chase, you will be leading the strategic evolution of our Collaboration & Communication platforms in Corporate Technology team , empowering secure, real-time, and on-demand collaboration for over 300,000 employees worldwide. Our mission is to simplify and personalize everyday collaboration with modern, scalable solutions that drive productivity and unlock business value at scale.

In this pivotal role, you will architect end-to-end capabilities and experiences across our product suite, ensuring platform reliability, security, and compliance with regulatory requirements. You will partner closely with product and engineering teams to set architectural standards, identify reusable patterns, and enable solution architects and engineers—shaping the overall architectural vision for the organization.

The ideal candidate is a seasoned hands-on practitioner with deep experience building solutions at scale. You combine strong architectural judgment with the ability to simplify complex challenges, influence stakeholders at all levels, and drive engineering excellence. You thrive in ambiguity, bring structure to undefined problem spaces, and are comfortable diving into technical details as needed.

Job Responsibilities

• Oversees architecture governance processes to identify, evaluate, and address risks for architecturally significant applications.
• Unblocks teams by establishing strategic design standards, best practices, and architectural blueprints across the enterprise.
• Drives cloud adoption and application modernization initiatives within the Collaboration & Communication product line.
• Partners with solution architects and engineers to design scalable, highly reliable systems.
• Leads and implements multiple complex programs spanning the product line.
• Collaborates with product teams to assess emerging technologies and develop recommendations based on fit, scalability, total cost of ownership (TCO), and return on investment (ROI), including running proofs of concept (POCs) and business cases.

Required qualifications, capabilities and skills

• Formal training or certification on software engineering concepts and 7+ years applied experience.
• Strong overall experience with a mix of hands-on and solutions architecture roles.
• Exceptional written and verbal communication skills, with the ability to influence and clearly articulate technical strategies to diverse audiences.
• Demonstrated ability to quickly learn and apply new technologies.
• Experience designing cloud solutions on AWS, Microsoft Azure, or Google Cloud Platform.
• Practical experience with C4 modeling, Domain-Driven Design (DDD), data modeling, and end-to-end software development lifecycle (SDLC) .
• Understanding of FinOps and cloud cost management principles.
• Strong grasp of security architecture concepts, with proven ability to assess application and infrastructure designs for security gaps and recommend remediation (including threat modeling).
• Ability to influence and collaborate across all organizational levels.

Preferred qualifications, capabilities and skills

• Experience selecting and implementing AI tools in the enterprise (e.g., LLM-assisted workflows, AI-enabled collaboration), with a focus on responsible AI, privacy, and compliance.
• Experience in large-scale enterprise environments, preferably within financial services.
• Familiarity with regulatory and compliance requirements relevant to global organizations.
• Proven track record of leading cross-functional teams and driving organizational change.
• Advanced degree in Computer Science, Engineering, or related field.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.