Customer Service Representative

Tri-Lift NJ
Fairfield, Essex County, NJ

Job Description

Job Description

Individuals will be selling fixed price maintenance programs, equipment rebuilds, parts consignments, rentals, and operator training. A primary function of this job role is to effectively and efficiently cold call on prospects to cultivate new relationships throughout various industries.

The ability to quickly identify viable leads and potential opportunities is a must. In addition, maintaining and strengthening existing long term customer relationships is a key priority.

Customer Service Representatives are expected to have a clear understanding of the sales process: identifying lucrative prospects, providing insight and solutions, negotiating, closing and providing a solid commitment to the customer’s continuing needs.

Customer Service Representatives will be working with various other departments to ensure customer needs and expectations are met fully and on a timely basis. Reporting clearly and concisely on a weekly and monthly basis and working in concert with the Sales Manager is a core part of this job role.

Company Description

Tri-Lift NJ Inc. is a premier materials handling company and CAT forklift dealership operating within the tri-state area since 1968. For more information about our company, visit our website at

We provide competitive wages, benefits, and an opportunity for advancement within our growing company.

Company Description

Tri-Lift NJ Inc. is a premier materials handling company and CAT forklift dealership operating within the tri-state area since 1968. For more information about our company, visit our website at provide competitive wages, benefits, and an opportunity for advancement within our growing company.

Posted 2025-11-05

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