Field Service Manager

Req ID: 313594

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Field Service Manager to join our team in Whippany, New Jersey (US-NJ), United States (US).

Day to Day Responsibilities:

• Provides direct supervision to a large team of operational, production, sales, service or administrative team members, or a small staff of professionallevel team members.
• Work is guided by operational and project objectives.
• Sets and communicates clear expectations for work outcomes and manages performance.
• Manages a larger field service team and/or a supplier relationship.
• Regularly coaches and mentors team members.
• Regularly reviews the work and performance of team members.
• Supports leadership team in business process improvements.
• Ensures team achieves specific performance metrics.
• Ability to physically perform general office requirements.
• Must be able to perform essential responsibilities with or without reasonable accommodations
• Provide advanced verbal and written communication skills.

Please Note: Significant travel including overnight domestic or international trips may be required.

Basic Qualifications:

• Minimum 5 years managerial/leadership experience.
• Minimum 5 years of negotiation skills.
• Minimum 5 years of desktop administration experience
• Minimum 5 years with leadership of personnel and of business objectives.

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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