Technician, Lead Pump (CDL A/B)

Job Description

Job Description

Description:

Position Summary

With minimal supervision, the lead technician provides work direction and guidance to a team of field technicians ensuring efficient and timely completion of customer fulfillment requests for installation and repair. The position assists the field operations supervisor with residential and commercial pumping and disposal of non-hazardous waste and has direct contact with Wind River Environmental customers. Responsibilities include operating a company service truck and driving to various locations to pump septic tanks. This position requires a CDL A/B with tanker endorsement.

Essential Duties and Responsibilities

• Assist with field training for new and existing technicians
• Act as subject matter expert and liaison for both technicians and customers
• May assist in preparing technician routes and allocating emergencies that arise throughout the day
• Provide effective communication between customers and Wind River Environmental
• Observe and note defective septic component systems, adverse buildup or hazards on the work order
• Recommend any maintenance or service
• Prepare for each service job to maximize efficiency (get truck ready, tools, etc.)
• Daily pre-and post-trip maintenance (check fluids, tires, supplies)
• Completion and submission of quote and service paperwork to management in a timely manner, if required
• Respond to trouble/emergency calls in a timely manner
• Discuss and recommend adequate maintenance service frequency with the customer
• Follow all Wind River Environmental service protocols
• Follow safety rules and exercise safe work practice
• Other duties as assigned by management

Work Environment

• You are regularly exposed outside weather conditions and non-hazardous fumes
• Must be comfortable working independently
• Interaction with customers

Knowledge, Skills, and Abilities

• Ability to read and interpret documents including Company policies and procedures, safety rules, operating and maintenance instructions, maps and road signs.
• Ability to speak, cooperate and communicate effectively with customers, co-workers and management.
• Ability to work independently and manage pressure to meet deadlines.
• Basic computer literacy including email and internet skills.
• Ability to perform basic math functions.

Required Qualifications

• Must have a valid driver’s license with an acceptable driving record
• Must hold a Class A or B CDL with ability and willingness to obtain a tanker endorsement if requested
• At least 21 years of age
• At least one year of professional commercial driving experience (post-school)
• Ability to successfully pass DOT drug screen, medical certification, physical exam and road exams
• Must be able to operate in a drug-free workplace
• Must be able to meet physical demands evaluation
• Must have a valid driver’s license with an acceptable driving record
• High-School Diploma

Company Offered Benefits

• Competitive starting hourly rates + opportunity to earn overtime! Ask about our Step Program!!!
• Opportunity to earn a quarterly safety bonus!
• Company Paid Smith Systems Defensive Training +
• Company Paid Med-Card Renewals
• Room for Growth!
• Medical, dental and vision insurance
• Employer paid life insurance
• Employee discount for services offered in your area!
• Matching 401K

Wind River Environmental services and maintains a broad array of non-hazardous liquid waste systems, including grease traps, septic tanks, and related waste systems. Headquartered in Marlborough, MA we offer a full suite of services to business, residential and municipal customers throughout the East Coast. Wind River Environmental is an Equal Opportunity Employer.

Wind River Environment LLC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

“Wind River Environmental participates in E-Verify. Additional information is available in English (PDF) and Spanish (PDF).”