Certified Emergency Medical Technician Customer Service Rep
Job Description
Job Description
Benefits:
- Great Work Environment
- Holiday
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
In this role, you will serve as the primary point of contact for customers, assisting with orders, product inquiries, shipping updates and account support. The ideal candidate is professional, organized and enjoys a fast-paced environment. Responsibilities:
- Answer incoming customer calls, emails and online inquiries.
- Processing orders accurately.
- Preparing quotations.
- Provide product information, suggestions and support.
- Resolve customer concerns, track shipments and escalate issues to our management team.
- Support administrative and operational tasks as needed.
- The candidate must have been a certified emergency medical technician within the last 4 years. Expired certificate is acceptable
- Previous customer service experience a plus.
- Strong communication skills and problem-solving abilities required.
- Strong organizational and computer skills a must.
- Positive attitude and professional demeanor.
- High school diploma or equivalent required.
- Competitive pay
- Paid time off
- Health Care benefits
- Job stability
- A supportive environment
Pay: $65,000+ (salary depends on experience)
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