Solar Helper

Solar Helper

Brief Description of SunStrong Management

SunStrong Management (SSM is a leading independent asset manager for residential and commercial solar portfolios in the U.S., offering comprehensive services like O&M, billing, collections, and investor reporting, while managing large fleets of solar assets from major providers like former Sunnova/SunPower portfolios, ensuring customer satisfaction and long-term value for asset owners through its experienced team and technology. Come be a part of the fastest growing segment of the energy industry!

The Solar Helper Position

The Solar Helper’s primary responsibility is to assist Solar Technicians in maintaining the performance of the solar systems, provide excellent customer service to our customers, and ensure a smooth workflow and optimally performing solar systems.  Must be able to pass background check, which includes a drug test and an MVR (Motor Vehicle Record) check.

Solar Helper Responsibilities

•  Assists Solar Technician in performing maintenance and service tasks for solar customers in assigned territories.
•  Assists Solar Technician in evaluating systems accurately for maintenance, warranty, design, and other purposes.
•  Assists Solar Technician in providing Tier 1 troubleshooting for all performing solar systems.
• ·Develops knowledge of all roof types and the appropriate flashings and mounts to use on those roofs while working at heights.

Minimum Requirements

•  0-1+ year of experience as an electrical technician, solar installer, or solar maintenance technician
•  High School Diploma (or GED) plus electrical training.

Preferred Qualifications

• ·1 + years of labor experience in electrical trade, general construction, or mechanical experience.
• ·1 + years in the Solar Electric Industry 
• ·Formal electrical apprenticeship and or Vocational training 

Additional Knowledge, Skills and Abilities

•  Reads and interprets blueprints, schematics, and wiring diagrams
• ·Proficient in MS Office applications
• ·Strong organizational and communication skills (both verbal and written)
•  Able to work an adjusting schedule and respond to emergencies
• ·Projects a professional appearance

Working Conditions

• ·Working time is spent working outside, working on residential rooftops, driving to customer residences, and some ground and inside work, depending on location of system equipment.
• In some parts of the country, working conditions may include cold and snowy weather, hot and humid weather, and everything in between. Must be comfortable working in many different environments.
• ·Must be willing to travel for some projects; overnight travel estimated up
  
  

Physical Requirements

• Able to lift and carry up to 50 pounds. Assistance may be provided for oversized items
• Able to sit, stand and walk, and drive for up to 8 hours at a time
• ·Work postures include reaching, kneeling, pushing, pulling, squatting, crawling, bending, twisting, climbing, and handling objects above/below the shoulder

Benefits

SSM offers a generous employee reward package that includes:

· Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.

· Paid time off, including 7 holidays and Paid Parental Leave