Content Designer

job summary:
SUMMARY OF THE ROLE:

- Typical Day-to-Day Responsibilities: attending meetings, delivering content stakeholder, review content

MUST-HAVE Hard Skills:

1. UX Experience

2. Content strategy

3. Jira/ confluence

4.SharePoint

5. Figma

7. Some Familiarity with current leading AI tools (e.g. Copilot)

8. Experience conducting legal, control and governance reviews

9. Strong communication skills

SOFT SKILLS:

1.) Attention to detail

NICE-TO-HAVE

1.) Banking Experience is a plus

2.) Knowledge of online marketing, advertising and other interactive experiences

Job title: Content Designer

Job Description -Content Designer

- As a Content Designer, you are a key member of the Human-Centered Design Practice. You're a great storyteller who is at ease presenting and discussing your work with clients and stakeholders. You challenge old ways of thinking and put the customer at the center of everything you do. Design thinking and User-Centered Design methodologies are second nature to you. You are fluent in today's digital trends, particularly mobile. If this sounds like you, we want to hear from you.

Job requirements (skills / technical experience):

- Collaborate closely with designers to craft seamless digital customer experiences

- Write clear, accurate and compelling user interface copy

- Collaborate with project partners and Experience Strategy team to determine the business objectives that drive content strategy

- Make recommendations on user requirements for projects and contributes to project scoping and planning

- Obtain competitive experience evaluations and customer data and establishes benchmarks for content

- Contribute to content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand vision

- Present content concepts in collaboration with designers

- Write and design in accordance with design system

- Contribute to the development of the team's culture and quality standards

- Manage and administer design projects

- Coordinate copy translation

Required:

- Degree in a writing or design related discipline

- 5-7 years of experience, with a minimum of 2 years in product design or creation of digital experiences

- Expert writing, editing and proofreading skills, with experience writing for online required, kiosk, Voice and audio User Interface writing

- Experience in a design-related discipline (industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.) is a major plus

- Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience

- A passion for great experience design

- Proficiency in adapting processes to meet project needs

- Willingness to collaborate

- Self-motivated, flexible, organized, and accountable

- Good understanding of user-centered design and related design disciplines (experience strategy, visual design, UX writing, design research, interaction design)

- Strong portfolio demonstrating a range of UX writing abilities

- Seasoned writer

- Familiarity with Figma/Figjam and Confluence/Jira

location: Mount Laurel Township, New Jersey
job type: Contract
salary: $55 - 60 per hour
work hours: 8am to 5pm
education: Bachelors

responsibilities:
- Collaborate closely with designers to craft seamless digital customer experiences

- Write clear, accurate and compelling user interface copy

- Collaborate with project partners and Experience Strategy team to determine the business objectives that drive content strategy

- Make recommendations on user requirements for projects and contributes to project scoping and planning

- Obtain competitive experience evaluations and customer data and establishes benchmarks for content

- Contribute to content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand vision

- Present content concepts in collaboration with designers

- Write and design in accordance with design system

- Contribute to the development of the team's culture and quality standards

- Manage and administer design projects

- Coordinate copy translation

qualifications:
Technical Must-Haves:

UX Experience (5 years): Writing for UI, Kiosks, and Audio interfaces.

Governance (5 years): Navigating legal/control review processes.

Platforms: Jira/Confluence (5 years) and Figma (1 year).

AI Tools: Familiarity with Copilot.

Soft Skills: Exceptional attention to detail and storytelling ability for stakeholder presentations.

Nice-to-Haves: Prior Banking/Finance experience; knowledge of interactive marketing.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.