Product Configuration Specialist

Who We Are

EarthCam is a global leader in webcam technology that gives construction teams real-time visibility into their jobsites—anytime, anywhere. Our solutions support project monitoring, documentation, promotion, and jobsite security across construction projects worldwide.

Our platform delivers live video, time-lapse recordings, progress tracking, and site security, powered by smart AI tools that turn visual data into useful insights for better decision-making. Since creating the first construction webcam in 1996, EarthCam has been trusted on major projects like One World Trade Center, SoFi Stadium, and the Panama Canal Expansion, and integrates with tools such as Procore, Autodesk, and Bentley.

We’re a collaborative, hands-on team that builds our technology in-house and works closely across departments to solve real problems for real users.

Job Description

EarthCam is seeking a Product Configuration Specialist to join our operations team. This role is responsible for configuring camera systems, performing quality control checks, and ensuring accurate documentation before systems are deployed.

This is a hands-on, process-driven role ideal for someone with prior technical or configuration experience who is comfortable working in a production-focused environment and managing multiple builds simultaneously without sacrificing quality.

Responsibilities

• Configure camera systems using proprietary software and internal tools
• Follow established processes to complete QC reviews on each system
• Capture detailed photos of camera builds for documentation and record-keeping
• Support multiple parallel configurations while meeting daily production targets
• Ensure all systems meet quality, accuracy, and performance standards
• Identify, troubleshoot, and escalate configuration or build issues to management
• Maintain accurate technical documentation and system records
• Collaborate with cross-functional teams to resolve configuration issues efficiently

Requirements

Who You Are

• Detail-oriented and comfortable working within structured technical processes
• Experienced in hands-on technical or configuration-based work
• Able to manage multiple tasks in a fast-paced, production-driven environment
• Proactive in identifying issues and escalating when necessary
• Organized, reliable, and accountable for the quality of your work
• A strong communicator who works well within a team

Qualifications

• 1+ year of experience in IT, electronics configuration, hardware support, or a related technical role
• Prior experience using configuration software or technical systems
• Experience with technical documentation
• Familiarity with Quality Control (QC) or Quality Assurance (QA) processes
• Strong communication and collaboration skills
• Data management or basic data analysis experience is a plus

Benefits

What We Offer

At EarthCam, we believe great work starts with feeling supported, valued, and inspired. We offer a competitive compensation package and a people-first environment where innovation, growth, and collaboration thrive.

Our benefits include:

• Annual Salary starting at $40,000
• 100% company-paid health insurance (single coverage)
• Dental and Vision insurance
• 401(k) plan with generous company matching
• Paid time off plus paid holidays
• Complimentary breakfasts, lunches, and snacks
• Team events, BBQs, and our annual company Olympics

We’re proud to foster an energetic, entrepreneurial workplace where your ideas matter and your career can grow.

Recruitment Fraud Disclaimer

EarthCam is committed to maintaining a transparent and secure recruitment process. EarthCam communicates with candidates exclusively using EarthCam email addresses and extends job offers solely by telephone. For more information about the EarthCam recruitment process and avoiding fraudulent job offers, please click here.