Clinical Trial Management System (CTMS) Administration

Hackensack Meridian Health
Hackensack, NJ

: Overview: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. This position provides leadership and support for the Hackensack Meridian Health Network Research Services in the full implementation and ongoing support and management of the Clinical Trial Management System (CTMS) Administration. This position includes providing support for all of its components such as research calendars, data collection tools, and its comprehensive financial system for tracking, invoicing, reporting, and payments to vendors/investigators in an accurate, efficient and timely manner. This position oversees system build and ongoing maintenance to ensure the needs of the investigators, clinical research team, regulatory and financial components are assessed and met. The number of clinical trials capacity is over 500. Responsibilities: A day in the life of a Clinical Trial Management System (CTMS) Administration. at Hackensack Meridian Health includes:
  • Oversees and coordinates the initial build of the Clinical Trial Management System (CTMS), ensuring that all modules including clinical research, billing compliance, and patient registries are designed for maximum efficiency. Serves as the ongoing resource to modify, upgrade and ensure ongoing full system implementation and ongoing support.
  • Works with the CTMS vendor to develop training programs and schedules for the initial system go-live. Responsible for ongoing training needs assessment and ensuring that all parties utilizing the CTMS are competent to perform functions necessary for their work.
  • Working with the clinical research management team, develops reports for real time metric reporting and financial management and tracking for all clinical trial activity.
  • Ensures accurate and comprehensive tracking of all clinical trial revenue generation, receipt and appropriate allocation of funds to service providers and investigators. Current revenue projections exceed $5M.
  • Confirms routine care procedures are flagged for insurance billing purposes. Maintains and produces accurate and timely report of all such activities. Works collaboratively with the patient accounting and other finance departments to facilitate financial management and reporting for research billing compliance.
  • Develops CTMS work flows that will improve patient recruitment and track outcomes, simplify data management and monitoring, and support billing compliance, including payment reconciliation process.
  • Maximizes CTMS system efficiently by working collaboratively with IT teams to integrate the Clinical Trial Management System with other clinical operating systems such as EPIC.
  • Adheres to the standards identified in the Medical Center's Organizational Competencies.
  • Other duties as required by the Department of Research.
Qualifications: Education, Knowledge, Skills and Abilities Required:
  • Bachelor's degree in a related field.
  • Minimum of 4 years of system administration experience.
  • Research Coordinator/Research Monitor experience.
Education, Knowledge, Skills and Abilities Preferred:
  • Master's degree in a related field.
  • Clinical Trial Management System experience.
  • Clinical Trial financial management experience.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Posted 2026-02-16

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