Billing Specialist

OVERVIEW

The Billing Specialist is responsible for maintaining customer accounts and balances across the Mazza Recycling family of Companies. The Billing Specialist is further responsible for billing customers and collections, and works alongside a team of other Billing Specialists and reports directly to the Revenue Manager.

RESPONSIBILITIES

• Maintain all customer files, including but not limited to company name and contact information, billing contact, DEP Information (when applicable), service pricing, etc.
• Maintain customer pricing in AMCS for customers, including contract pricing for municipalities; obtains and maintains purchase orders when applicable
• Post payments to customer accounts in AMCS and/or supervise Receptionist for same
• Prepare daily deposits for the bank (cash and checks)
• Review Scale tickets and/or workorders for errors; verifies material and pricing to ensure billing is correct
• Accumulates documentation and verifies charges for contamination, including asbestos for billing and regulatory purposes
• Verify sales tax is charged appropriately to customers on applicable sales and records accurately
• Responsible for maintaining records associated with new customer files, including sales tax exempt forms if necessary
• Responsible for month-end AMCS closing and invoicing of customers
• Provide customer with supporting documents when necessary
• Reconciles cash drawer daily; prepares drawer for next day’s business
• Manages accounts receivable; notifies Controller of balances outside permitted credit limits or frequently slow paying accounts
• Notified of contaminated loads or loads that contain unacceptable material
• Documents and retains ticket, inspection form and pictures of the load and kept on file for regulatory purposes
• Answers and responds to customer and regulatory inquiries; runs reports for customers as needed
• Communicates discrepancies and issues, as well as makes suggestions for improvement of procedures with Controller and Chief Financial Officer
• Check and answer email on an hourly basis during regular office hours
• Cross-train within Billing team to ensure appropriate staff coverage
• Contributes to team effort by accomplishing related results as needed

QUALIFICATIONS

• Must be at least 18 years of age and legally eligible to work in the US
• Bachelor’s Degree in Accounting, Finance or related field preferred, but not required
• Waste management industry experience preferred, but not required
• 2 years of billing experience
• Customer service experience
• AMCS knowledge preferred, but not required
• Microsoft Office
• Detail-oriented, critical thinker and an efficient problem solver
• Time management skills
• Good communication skills, both written and verbal
• Works well in fast-paced environment

WHY WORK FOR US?

• Family-friendly Company culture
• Annual salary increases
• Medical, dental and vision benefits
• Paid time off and sick time
• 401(k) with up to 4% match
• Employee professional development

We believe in providing training and development you need to grow your career with Mazza Recycling. Mazza Recycling is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.