Merchandise Operations Specialist

The RealReal

Perth Amboy, NJ

About The Role
Our Authentication Centers (warehouses) are where the magic happens! Our facilities are located in New Jersey and Arizona, where we've created The Art & Science of Real — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website. As a Fashion Product Receiver, you will inspect the condition of all products that funnel into our warehouse, ranging from designer clothing and handbags to fine jewelry and watches. If you are a self-motivated individual who thrives in a fast-paced, production-driven environment, this could be the perfect match!
What You Get To Do Every Day
Receive and inspect consigned luxury products for condition and acceptance standards (Quality Control)
Input product specifications into company inventory system (Data Entry)
Ensure quota goals are met while upholding TRR brand standards
What You Bring To The Role
Minimum Requirements:
6+ months of experience working in administrative- type roles with heavy data entry
Basic computer proficiency and the ability to learn new systems quickly
Proven ability to excel in a high-volume, repetitive, quota-driven environment
Self-motivation and a drive to achieve results
Exceptional attention to detail and organization skills
Adaptability and openness to change
Ability to lift and move up to 25 pounds (moving and sorting product, etc.)
Ability to stand for up to 8 hours at a time
Ability to read and write in English
Preferred Requirements:
6+ months of experience working in a warehouse production environment
Proficiency with Mac OS and Google Suite
Compensation, Benefits, + Perks
Hourly base pay + incentive pay based on performance/quota targets achieved. Applicable to employees who work a minimum of 40 hours per month.
$50 in monthly food credits to apply to snacks and meals that are available for purchase on site
Employee Stock Purchase Plan (purchase stock at discounted rates)
401K (with company matching up to $1000)
Medical, Dental & Vision Insurance
Paid parental leave
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 10 Paid Holidays
State of the art, climate-controlled warehouse facility
The expected hourly rate for this role is 16.50-17.50. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Posted 2025-07-28

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